Case Manager

Management Full Time

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ORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope. At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our “promote from within” culture. We offer professional development, a comprehensive benefits package, a hybrid work model with both remote and in-office work, and a passion for building and motivating world class, high performing teams. Explore your career opportunity with Catholic Charities. Join us in Inspiring Hope and Building Futures.

Catholic Charities of the Archdiocese of Washington values the safety of our employees, our clients, and our visitors. In support of these values, if you are selected for this job, you must be fully vaccinated against COVID-19, except when vaccination is not medically advised or violates your sincerely held religious beliefs. If you are invited to join our team, you must submit proof that you are up to date with your COVID vaccinations, including the booster dose or you must request an exemption from your representative. New employees must either provide proof of vaccination or be granted a medical or religious exemption before working with Catholic Charities of the Archdiocese of Washington.

JOB SUMMARY: The Employment Case Manager provides a range of comprehensive community-based case management services, including employment and training, and educational programs for individuals who are homeless with disabilities, and/or returning to the community from incarceration, networks with public and private employers to develop employment opportunities for clients. The position performs client intake, assessment of employment eligibility, job coaching, resume writing, follow-up with clients, and upkeep of program files. This position serves as a liaison to the District of Columbia Department of Corrections, Anchor Mental Health (Core Service Agency), Housing, and other community-based organizations to identify and coordinate community resources and make the appropriate referrals.

ESSENTIAL DUTIES and RESPONSIBILITIES:
Provide direct services to clients including referrals, advocacy, crisis resolution, and family support.
Provide employment services to a minimum of 29 clients per year and ensure employment or enrollment in an educational workforce development class according to the expected contract outcomes.
Perform job readiness, counseling, and related admin tasks for the employment program.
Recruit, train, and supervise volunteers assigned to work on job development and
other program assignments.
Collaborate with other staff in seeking grant opportunities to expand the assigned program.
Attend Agency meetings, community seminars, outreach events, and government as well as private foundations events. Participate in government hearings advocating for the Agency and assigned programs.
Participate in quality improvement and actively comply with quality improvement initiatives. Perform appropriate tasks and quality improvement projects for accreditation (COA).
Assist in performing Finance-related functions.

EDUCATION and EXPERIENCE:
Bachelor’s degree in human services or related field.
Three (3) years of experience in social services/outreach services in the community with a focus on employment.
3 years of experience working with incarcerated adults including those with mental disorders.
1 year of experience in job development.
Must be able to pass a background check to gain access to secured facilities.

SKILLS and COMPETENCIES:
Ability to communicate effectively in written and oral form.
Ability to work effectively with clients in a diverse community.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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