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Full Job Description
Case Aide-NE_Social Services-Emergency Assistance-703
The Salvation Army, an internationally recognized non-profit, faith-based organization, has a job opening for a Case Aide for the Atlanta Temple located in Brookhaven, Georgia
Job Summary
Provides daily supervision, monitoring, reporting, and technical support services to clients in a morning day shelter environment; Interviews and screens clients for eligibility to receive The Salvation Army’s residential assistance; maintains appropriate records in addition to ongoing written and verbal communication with clinical and other professional staff in relationship to daily client activities; refers clients to other community service agencies when appropriate; performs crisis intervention counseling when needed; works with individual and groups to develop life management skills; facilitates an emotional and physical environment conducive to enhancing positive client morale and stabilization; reports pertinent information to the Program Director.
Knowledge, Skills and Abilities
Knowledge of general office procedures and practices; Knowledge of basic recordkeeping practices and procedures; Knowledge of domestic violence and poverty issues; Knowledge of individual and group counseling as well as crisis intervention techniques; Knowledge of community resources and agencies providing social service assistance; Ability to communicate effectively with clients in order to control, lead, and motivate behavior; Ability to communicate clearly and effectively both orally and in writing; Ability to maintain the security and confidentiality of client records; Ability to work independently and with limited supervision while enforcing established policies and procedures; Ability to read, write and communicate the English language; Ability to respond to emergency situations quickly and calmly while maintaining control and initiating the proper corrective action; Ability to think clearly and quickly in order to maintain control of client caseload; Ability to empathize and use crisis intervention appropriately; Ability to serve as a role model with physical and emotional health adequate to meet the demands of the position; Ability to be non-judgmental in determining services for clients.
Education and Experience
High school diploma or G.E.D. One (1) year experience performing security or social service work is preferred, Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
Licenses and Certifications
Valid State Driver’s License
Physical Requirements and Working Conditions
Ability to meet attendance requirements; Ability to drive a vehicle in order to serve as advocate for victims at the hospital or Police department and to transport victims to a shelter. Limited amount of physical effort required associated with walking, standing, lifting, and carrying light objects (less than 25 lbs.) 5-10% of work time. Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking. Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.
Additional Information
All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.
To apply, please select the “Apply Now” icon at the bottom of this posting.
- Application Submittal Period:05/18/2021 – 05/28/2021
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location.
We appreciate your interest in employment opportunities with The Salvation Army!