Community Engagement Manager

Management Full Time

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Qualifications

Ability to learn non-profit volunteer development best practices

Exceptional organizational, project management, and analytical skills

High degree of proficiency in MS Office including Excel, Word and PowerPoint

Experience in events and fundraising

Responsibilities

BCM is seeking a Community Engagement Manager who will work closely with the Chief Development Officer to recruit, train, and retain volunteers to help support the agency’s mission

The Manager will work primarily to fulfill the needs of the Program staff for trained coaches and teachers for our Budget for Life ™ and Foundations 3 ™ programs

The role will develop a general on-boarding process and maintain all files

Coordinate volunteer programs

Identify, recruit, and fill organizational needs for volunteers by meeting with the leadership team and key staff members overseeing volunteer-driven programs

Leverage technology to track volunteers and training

Develop and execute targeted recruitment strategies to fill volunteer roles

Plan and execute volunteer training strategies to ensure all volunteers are knowledgeable about BCM, including working with marginalized populations, the volunteer role, and the technology and equipment required of the role

Responsible for volunteer management including discipline

Implement creative recognition and retention strategies that keep volunteers engaged and excited to serve at BCM Georgia

Research and explore innovative volunteer management strategies

Cultivate new and steward existing relationships with congregations across the region to amplify BCM Georgia’s mission

Develop and implement a church recruitment strategy that is targeted to cultivate and engage new partners

Create and maintain a prospect list of churches to target and engage new partners

Assist CEO with the Church Advisory Council

Coordinate annual partnership meetings with to meet with senior church leadership

Identify opportunities for the CEO to engage and communicate directly with volunteers

Plan and implement trainings/ information sessions with church liaisons and other key staff members or volunteers

Develop and implement a partnership acknowledgment

Responsible for congregations’ BCM Georgia collateral material

Meet with church mission’s teams to review church needs and expectations

Design and execute communication for church liaisons and leadership

Develop and manage a Volunteer Ambassador Team

Communicate the economic and social value of BCM’s services to congregations and volunteers to increase engagement

Respond to speaking engagements with church and community groups

Create Speaker’s Bureau Information Presentation for Ambassador Team

Connect and collaborate with local community partners to research volunteer engagement practices and opportunities they employ

Create and distribute an annual volunteer survey to capture volunteer satisfaction, expectations, ideas and concerns

Manage all aspects of volunteer on-boarding from application, background checks, data entry, and exit interviews

Manage and follow-up with volunteers when there are issues with volunteer expectations, inappropriate behavior, or prolonged absences

Meet with key staff members that utilize volunteers to review volunteer roles, needs and share volunteer engagement best practices

Subscribe and contribute to volunteer engagement newsletters, blogs, meetings and websites

Assist with the ongoing operations of BCM’s Development efforts including but not limit to:

Entering gift batches into Raiser’s Edge and creating acknowledgement letters

Donor mailings

Event Volunteer Support

Assist at events with volunteers

Benefits

SALARY $45K

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