Member Services Representative

Admin & Office Part Time

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Roles and Responsibilities: The role of the Client Relations Specialist is to accomplish the following:

  • Exhibit a professional, friendly and courteous demeanor in interactions with

National Board, national office staff, and CWU members

  • Maintain a high level of customer service skills
  • Will be first point of contact for incoming calls and regarding troubleshooting and/or issues pertaining to Church Women United.
  • Utilize various office equipment efficiently
  • Will be responsible for general filing, data entry, updating CWU forms and materials, printing, and distribution of certificates, celebration materials and other CWU material.
  • Will assist with the processing and tracking system of accounting, payments and/or invoices from donors, vendors and members.
  • Assist with administrative duties for national projects.
  • Will manage CWU store orders (placing, shipping, tracking)
  • Perform other related job duties as required

Essential Qualifications and Skills:

  • Strong faith background with an affiliation to a participating denomination
  • Must exhibit a professional attitude
  • Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail and be adaptable to various competing demands
  • Must be able to work independently
  • High level of written and verbal communication skills
  • Must be able to achieve high performance goals and meet deadlines in a fast- paced atmosphere
  • Reliable, punctual attendance is an essential function of this position
  • Highly resourceful team-player with solid interpersonal skills, with the ability to build relationships with staff, internal and external


  • General knowledge of Microsoft Office computer programs

Education and Experience Requirements:

  • High school diploma (required), Associates degree/Bachelor’s degree in business administration is preferred
  • Will consider minimal 3-5 years of experience in office administration

Work Environment: An executive office setting that is quiet and fast paced

Compensation and Benefits: Salary is commensurate with experience. No benefits offered at this time.

Please no phone calls.

Job Type: Part-time

Pay: $15.00 - $23.00 per hour


  • Paid time off


  • Morning shift


  • Bachelor's (Required)


  • Administrative: 2 years (Required)
  • Customer Service: 3 years (Required)

Work Location: In person

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