Enrollment Specialist

Education Full Time

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Catholic Charities founded in 1903 remains among the largest and well-respected social service agency with programs and offices located in Boston and the greater Boston area. As one of the largest providers of social service in Massachusetts, Catholic Charities of Boston offers over 70 programs and services in 23 locations around Eastern Massachusetts.

We are currently seeking a full-time Enrollment Specialist for the Child Care program located in Malden.

The Enrollment Specialist work with center and family child care directors to determine the enrollment needs of each program. • Partner with the Director of Child Care Services and program directors to create and implement strategies that result in increased enrollment. • Communicate program information to small and large groups of individuals as needed. • Participate in site meetings with program directors to discuss openings at each site. Track data relating to the use of the state waitlist system when enrolling clients. • Verify family income and service need prior to coordinating appointments with families to enroll. •Provide meeting facilitation and communication related to childcare enrollment activities during monthly directors meetings. • Work independently and collaborate as a strong team member in order to accomplish goals. • Maintain professional boundaries and confidentiality at all times. • Attendance at internal and external meetings and trainings as required.

Qualfications Include

Experience working with low-income families. • An associate’s degree or equivalent work experience in early childhood education or social work. • Knowledge of vouchers, income eligible contracts and DTA vouchers. Organized, detail oriented with confident communication skills. • Experience in a customer service setting requiring interaction with the public. • Previous experience working with parents of young children. • Self direction, tact, diplomacy and a clear, courteous and professional manner when working with the public. • Working knowledge of Microsoft Office Suite and proficient Internet usage skills. •Local work related travel. • Valid Massachusetts driver’s license and access to a reliable vehicle.

 


We offer a congenial and team approach work environment with the opportunity to learn and grow professionally. Our benefits are competitive and include a 403(b) savings plan and generous time off.

Catholic Charities is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Visit us at: www.ccab.org.

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