Executive Assistant and Administrative Associate

Admin & Office Full Time

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This position requires a Bachelor’s degree and 3-5 years professional work experience

Has excellent written and verbal communication, interpersonal, and problem solving skills, critical thinking and ability to work with staff, senior management, and teams across the organization with ease

Possesses the ability to observe, analyze, and use proactive reasoning to anticipate needs and discern matters of priority as well as identify issues and follow through to resolution

Demonstrates a clear understanding of the importance of confidentiality and metaphysical support

Executive administrative support skills are required

The incumbent must possess a working knowledge and facility with current office software for calendars, documents, spreadsheets, presentations, databases and technology in general as well as demonstrate a technical problem-solving thought process

Engagement with Christian Science

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire

Responsibilities

You will provide executive administrative support to the Treasurer of The Mother Church and other managers in the Treasurer's Office, as well as office and operational support to the Treasurer’s Office

You will get exposure to sensitive and high priority matters of the Church and are required to have a high level of professionalism, administrative skill, initiative, flexibility, and confidentiality

You must have a solid grasp of the Mission of the Church and be actively engaged in fulfilling it

You will prayerfully support the activities of the Treasurer’s Office

Executive Support to Treasurer (40%)

Calendar Management, including booking and tracking meetings; providing related materials and arranging logistics; troubleshooting schedule conflicts sometimes under time sensitive conditions; partnering with other Executive Assistants, the Manager of the Board Office, and others to coordinate meetings with Directors, Trustees, Finance Committee, coordinating managers, auditors, donors, vendors, and others

Handles inquiries over phone, email, and in person in a timely manner, engaging staff in the appropriate department

Ensures timely resolution of all inquiries

Reviews Bills, Letters, Board Action Memos, And Other Items Prior To Treasurer’s Review In Order To Support Streamlined Authorization Processes, Including

Proofreading and formatting documents and department communications according to guidelines,

Working with originators of requests to include supporting documentation and increasing clarity and transparency of requests,

Arranging meetings if further discussions are required

Coordinates and plans travel details for the Treasurer

Performs tasks and coordinates activities related to special projects

Plans and coordinates office meetings and events, partnering with the management team

Reviews incoming correspondence, drafts letters, maintains correspondence file

Maintains Treasurer’s files according to Records Retention File plan

Keeps staff lists and emergency contact information up to date

Assists with managers’ calendars; facilitates scheduling meetings, including group meetings and related support (hotels, catering, meeting space and materials); circulates documents for review and approvals; provides input and guidance on procedures; performs miscellaneous tasks and responsibilities as needed

Reviews Tallie expense reports before submitting to the Treasurer for final review

Reviews and proofreads communication, proposals, financial reports, correspondence, letters to the Field, and offer edits

Coordinates HR activity for Treasurer’s Office, assisting with hiring, onboarding, exiting, and transferring staff; supports adherence to appropriate guidelines; coordinates and assists with special projects

Assists with the Annual Review process, partnering with HR and the management team

Assists with donations and gift acknowledgement processing; assist with processing donor record updates

Assists with opening, sorting, scanning, routing and processing mail (including checks)

Serves as an administrator of banking system access; facilitates updating banking information (including annual “Know Your customer” requirements)

May cover other departmental operational tasks during vacations or vacancies

Troubleshoots and responds to issues, maintaining processes and procedures, and partnering with service departments regarding:

Technology - hardware and software requests; troubleshooting issues; ensuring smooth operation of shared equipment; maintains email distribution lists; training staff on phones, multi-function devices, electronic faxing, etc.,

Facilities - coordinating resolution of needs and issues with HVAC, furniture, plumbing, lighting, nameplates, etc., for the Treasurer’s Office and shared areas of the Publishing House second floor

Security - coordinating building and department access, and safety and emergency preparedness,

Supplies - purchasing items to maintain inventory and fill requests

Records Management - primary contact with Office of Records Management; supports compliance with Records Retention File plans and Vital Records collection

Mailing Services - mailing, routing, and shipping support as needed in the office (and in support of remote employees); primary contact with mailroom and addresses mail delivery / scanning issues; reviews / corrects routing of scanned mail

Business Continuity and Compliance - partners with Risk Manager to keep department plans current

Other Duties As Assigned

Supervision: Reports to Treasurer

Regular Contacts: This position has regular contact with the Treasurer, senior management, managers, executive support staff, colleagues across organization, various committees, auditors, vendors, Church members, and the public

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