Promotion Associate

Admin & Office Full Time

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Qualifications

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Bachelor’s Degree or equivalent, 2+ years of experience

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Strong oral and written communication skills, with desire and eagerness to learn best practices

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Client and team interfacing ability with confidence

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Strong interpersonal skills and effective relationship building capacity with clients, team, and manager

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Flexible and able to pivot with changes in direction

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Strives to understand customer experience

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Strong project management skills and organizational skills

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Creative problem solving and innovative skills

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Must be detail oriented and well organized

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Ability to work independently as well as part of a team

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A proven ability to meet deadlines, multitask and work under pressure while going above-and-beyond the minimum when the opportunity presents itself

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This position requires strong computer skills, and a working knowledge and proficiency in Google Suite and all major social media platforms

Responsibilities

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The promotion service operates as a center of excellence [CoE] to maintain appropriate quality and consistency across the organization

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P&DSG collaborates with client departments to develop and implement the overall promotion vision of the publications, products, communications, marketing and promotional materials of TFCCS and CSPS

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Under the direction of the Promotion and Events Manager, the incumbent carries out all functions of this position in alignment with the organization’s vision and mission and the department’s principles

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This position may participate in agile product development as a cross-functional team [CFT] member as assigned

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CFTs are structured and empowered to organize and manage their own work in such a way as to complete the priorities established by the Product Owner with quality ensured by the Design CoE

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CFT work may include but is not limited to generating essential and actionable onsite and offsite promotions for the CFT that enhance and improve the customer experience

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This position will communicate recommendations and results to both team members and leadership in an actionable way

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Less than 50% of this position's time is spent as a Subject Matter Expert [SME] in promotions and events

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While not a CFT member in other areas, this position supports the remaining Church’s Product Owners and Client Department Managers who prioritize the product, editorial, and promotions work for their specific product

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The position will help vet, implement, troubleshoot, manage, and oversee the promotional campaigns of The First Church of Christ, Scientist, on an ad hoc basis

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Contributes to strategy discussions with P&DSG management and client departments

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Supports the implementation of social media strategy

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Determines best platform for message

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Writes promotional copy for various social media channels

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Coordinates efforts with Design and Analytics

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Promotional Copywriting (25%)

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Writes promotional copy for products and events, including advertisements, posters, point of sale documents, and flyers

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Revises and resubmits based on client and management recommendations

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Periodical Ad Administration (25%)

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Administers ad scheduling and production timelines for ads and classified ads placed in the Christian Science periodicals

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Works with the Promotion & Events Manager and Promotion & Events Specialist on ad strategy

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Works with Design group to have ads ready for publishing

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Fields questions from clients about space availability

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Supports efforts in peer-to-peer event planning for products and initiatives

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Includes invitations, registrations, assembling materials for distribution, ideas for agenda, welcoming guests, and working with A/V, set up crews, and other staff

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Implements direct marketing programs under the direction of Promotion & Events Manager (5%)

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Implements direct mail promotion campaigns including gifts, insert cards, coverwraps, and online promotions

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Analyzes audience behaviors of subscription portfolios such as crossover between titles and potential growth opportunities

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Supports efforts to gather customer feedback regarding promotions and events

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Supports implementation of new business opportunities, including alternative sales channels, new product development, and strategic marketing partnerships

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Supervisor: Promotion & Events Manager

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