Promotion Associate

Admin & Office Full Time

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Qualifications

Bachelor’s Degree or equivalent, 2+ years of experience

Strong oral and written communication skills, with desire and eagerness to learn best practices

Client and team interfacing ability with confidence

Strong interpersonal skills and effective relationship building capacity with clients, team, and manager

Flexible and able to pivot with changes in direction

Strives to understand customer experience

Strong project management skills and organizational skills

Creative problem solving and innovative skills

Must be detail oriented and well organized

Ability to work independently as well as part of a team

A proven ability to meet deadlines, multitask and work under pressure while going above-and-beyond the minimum when the opportunity presents itself

This position requires strong computer skills, and a working knowledge and proficiency in Google Suite and all major social media platforms

Responsibilities

The promotion service operates as a center of excellence [CoE] to maintain appropriate quality and consistency across the organization

P&DSG collaborates with client departments to develop and implement the overall promotion vision of the publications, products, communications, marketing and promotional materials of TFCCS and CSPS

Under the direction of the Promotion and Events Manager, the incumbent carries out all functions of this position in alignment with the organization’s vision and mission and the department’s principles

This position may participate in agile product development as a cross-functional team [CFT] member as assigned

CFTs are structured and empowered to organize and manage their own work in such a way as to complete the priorities established by the Product Owner with quality ensured by the Design CoE

CFT work may include but is not limited to generating essential and actionable onsite and offsite promotions for the CFT that enhance and improve the customer experience

This position will communicate recommendations and results to both team members and leadership in an actionable way

Less than 50% of this position's time is spent as a Subject Matter Expert [SME] in promotions and events

While not a CFT member in other areas, this position supports the remaining Church’s Product Owners and Client Department Managers who prioritize the product, editorial, and promotions work for their specific product

The position will help vet, implement, troubleshoot, manage, and oversee the promotional campaigns of The First Church of Christ, Scientist, on an ad hoc basis

Contributes to strategy discussions with P&DSG management and client departments

Supports the implementation of social media strategy

Determines best platform for message

Writes promotional copy for various social media channels

Coordinates efforts with Design and Analytics

Promotional Copywriting (25%)

Writes promotional copy for products and events, including advertisements, posters, point of sale documents, and flyers

Revises and resubmits based on client and management recommendations

Periodical Ad Administration (25%)

Administers ad scheduling and production timelines for ads and classified ads placed in the Christian Science periodicals

Works with the Promotion & Events Manager and Promotion & Events Specialist on ad strategy

Works with Design group to have ads ready for publishing

Fields questions from clients about space availability

Supports efforts in peer-to-peer event planning for products and initiatives

Includes invitations, registrations, assembling materials for distribution, ideas for agenda, welcoming guests, and working with A/V, set up crews, and other staff

Implements direct marketing programs under the direction of Promotion & Events Manager (5%)

Implements direct mail promotion campaigns including gifts, insert cards, coverwraps, and online promotions

Analyzes audience behaviors of subscription portfolios such as crossover between titles and potential growth opportunities

Supports efforts to gather customer feedback regarding promotions and events

Supports implementation of new business opportunities, including alternative sales channels, new product development, and strategic marketing partnerships

Supervisor: Promotion & Events Manager

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