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ESSENTIAL JOB RESPONSIBILITIES
Respond to phone, email, and/or face-to-face inquiries promptly and professionally, with attention to policies and practices of The Word Church.
Maintain accurate and detailed documentation of internal and external calls and visitations.
Perform administrative and clerical duties, including data entry, copying, ordering supplies, etc.
Maintain the latest and most current information on The Word Church’s events, programs, and personnel, so as to provide accurate communication.
Multitask efficiently by adequately handling multiple phone lines and assignments.
Other duties as assigned
GENERAL QUALIFICATIONS
Needs to be an encourager who is effective at listening well to callers, members & visitors
Must be willing to serve and balance humility with strong initiative
Should possess knowledge of ministry flow at The Word Church
At minimum, a high school diploma (or its equivalent) and 3-5 years of experience in customer service or a related field
Exceptional oral and written communication skills
Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Superior attention to detail
A vibrant and growing personal relationship with God, with commitment to Christian principles and teachings
Ability to:
Work independently and collaboratively
Maintain professional demeanor (including a pleasant phone voice) at all times
Work under pressure in an ever-changing environment
Manage time wisely and meet fast-approaching deadlines
SALARY / WAGES
Compensation, which is negotiable and salary-based, will be determined with respect to a candidate’s qualifications and experience.