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Full Job Description
Provide support to Catholic Charities’ workforce, and persons served related to the work performed in the Performance Improvement Department. Primary contact for certifying, accrediting and licensing agencies. Create crosswalks outlining regulations to be met by programs and administration that support consistent practices whenever possible throughout the organization.
**If you are mission-driven and ambitious, you would likely make a great fit as a critical part of the leadership team, offering advice to the senior leaders from a compliance perspective!
- Performs quality assurance audits, participates in root cause analyses, and prepares reports summarizing findings and recommendations.
- Reviews and monitors adherence to regulatory compliance policies and procedures
- Ensure that the activities of this position and relevant programs are consistent with the mission, vision, and values of Catholic Charities, Diocese of Cleveland.
JOB SUMMARY
Demonstrate understanding of local, state, and federal regulations relative to services provided by Catholic Charities and consult with workforce members to support compliance.
Conducts periodic training on compliance topics
Coordinate activities needed for all accrediting and certifying agencies, including preparing applications, reports, audit responses, and funder requests.
Apply to understand the standards developed by the Council on the Accreditation of Rehabilitation Facilities (CARF), coordinate the accreditation process to include a collection of documentation, and provide education to the workforce related to standards that lead to successful surveys.
Maintain and update documentation needed to show compliance with accreditation standards and regulatory rules, such as manuals, plans, and guidebooks. Educate related staff as required on same.
Act as organization BH Client Rights Officer and work with Client Rights Liaisons to ensure conformance to client rights and complaint policies and procedures, including conducting investigations, reporting findings, providing reports to organizational leadership, and assisting leadership in developing corrective action plans related to studies.
Support safety management efforts by facilitating Safety Officer meetings, acting as Safety Officer for administrative offices, monitor compliance to all safety reporting as determined by Catholic Charities policy and procedures and accreditation standards/certification rules.
Attend internal and external meetings, participate in work groups, and attend workshops/training as needed to support and advance compliance efforts for the organization.
Attend and interface with various committees and teams to support the work conducted in each related to the functions supported by the Performance Improvement Department.
Work collaboratively with Performance Improvement Department team members to support the work provided by the department.
Perform other duties as necessary to accomplish objectives.
WORKING CONDITIONS
Normal office environment;
Occasional travel throughout the service area
**PERKS** Great benefits package with a well-established retirement plan, mileage reimbursement, and flexible schedule!
REQUIREMENTS
A combination of education and experience is usually represented by a Bachelor’s Degree in Business Administration, Social Work, or a related field with two years of experience. Prior experience with CARF, Ohio Department of Mental Health, the Ohio Department Jobs of and Family Services, the Board of Developmental Disabilities, and other governing agencies as needed.
Must have excellent oral, analytical, written, and interpersonal communication skills.
Must be well organized, detail-oriented, and able to work independently.
Ability to effectively and productively work with people of diverse economic, cultural, and administrative backgrounds.
Good working knowledge of computers and familiarity with Microsoft Office software, and prior experience with reporting databases.
Familiarity with Avatar software (Preferred)
The final applicant is required to be fingerprinted to complete a background check.
Behaviors
Required
Detail Oriented: Capable of carrying out a given task with all details necessary to get the job done well
Preferred
Team Player: Works well as a member of a group
Enthusiastic: Shows intense and eager enjoyment and interest
Functional Expert: Considered a thought leader on a subject
Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred
Self-Starter: Inspired to perform without outside help
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization