System of Care Coordinator

Coordinator Full Time

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Full Job Description

Program Statement: Our System of Care program provides community-based services to children and families referred by the Cuyahoga Division of Children and Family Services or through a community referral. Strong candidates will have prior experience working with at-risk families, knowledge of community resources, working independently and in teams, and knowledge of computer applications ( i.e., Micro soft office).

What you will do:
Attend assigned DCFS Team Decision-Making meetings to identify family strengths and needs to access needed services.
Schedule and monitor DCFS Family Center Visitations.
Follow up with clients referred by DCFS (Division of Children and Family Services) within 48 hours of case assignment.
Complete a CAM assessment (Collaborative Assessment Matrix) and develop an individualized service plan with all clients that will be updated every 60 days until the case is closed.
Conducted client satisfaction surveys of families regularly.
Monitor and document all client’s needs, progress, and successes in the required data system.
Attend community meetings as needed and required.

Experience
Required
1 - 3 years: Case Management experience
1 - 3 years: Experience working with at-risk families.
Education
Preferred
Bachelors or better in Social Work or related field
Behaviors
Preferred
Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the job done well
Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred
Flexibility: Inspired to perform well when granted the ability to set your schedule and goals
Self-Starter: Inspired to perform without outside help
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

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