Box Office Associate/Ushers

Media, Communications & Writing Full Time

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Essential Job Responsibilities:

Box Office Assistant

  • Selling tickets to the general public from the Box Office.
  • Assist guests at the Box Office window.
  • Balance monies at end of shift.
  • Follow all operational policies and procedures for box office operations.
  • Work in conjunction with House Manager/Ushers to ensure a smooth open of house.
  • Count and record tickets as they are collected.

Usher

  • Work in conjunction with House Manager/Ushers to ensure a smooth open of house.
  • Prep House and Lobby for Performance.
  • Conduct Emergency Exit Checks.
  • Assist Box Office Manager in organizing and collecting tickets from theater patrons.
  • Count and record tickets as they are collected and Monitor House Doors.

Experience and Education Requirements:

  • 1-3 years working in a professional theatrical setting.
  • Professional demeanor is a must, as the candidate will be expected to be the representative of the Church to clients.
  • Excellent interpersonal skills both in person and by phone, with high professionalism.
  • Fantastic customer service ethic and high expectations for quality.
  • Familiarity with automated and/or online ticketing systems.
  • Ushers: Must have 1 year Theatre experience. Fire Guard Certification is a plus.

*The Riverside Church is an equal opportunity employer. In accordance with anti-discrimination law, The Riverside Church prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.* 

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