Apply on
Job Details
Estimated: $47,000 - $67,000 a year
Qualifications
- Writing skills
- Customer service
- Microsoft Excel
- Raiser's Edge
- Microsoft Powerpoint
- Bachelor's degree
Full Job Description
Archdiocese of New York
Development Office
Development Administrator – Gift Processing
November 2021
Primary Responsibility: Manage and execute all aspects of the Development Office’s gift processing and acknowledgements.
Direct Supervisor: Operations Manager
Responsibilities:
Assist with the daily mail processing for all campaigns, except Al Smith, including distributing the mail and reviewing returned mail with the appropriate parties
Perform prompt and accurate daily gift processing across all divisions of the development department coming mainly through mail, checks, cash, as well as credit cards, phones and alternative gifts
Collaborate with the Donor Data Center in the resolution of problematic gift processing or account management issues (i.e. bounce backs, in-pews)
Own the implementation of gift processing guidelines and procedures (i.e. CASA, R&R, SJS SJV, AES, SPC, etc.)
In collaboration with major campaign leadership, draft and edit acknowledgement letter templates to ensure they are accurate and on message
Prepare as requested tax receipt letters, acknowledgement letters, and general follow-up for major campaigns
Manage all gift-related emails and phone calls in a friendly and efficient way
Assist in the coordination of campaign mailings and operations
Back up for Operational and Administrative activities
Special projects as needed
Standards of Performance:
Implement and maintain a clear and efficient pledge processing system
Provide the highest level of customer service to pastors and donors
Required Education, Experience, and Skills:
Bachelor’s degree
Excellent writing and communications skills
Proficiency in Microsoft Word, Excel, PowerPoint, and Raiser’s Edge
The ability to find solutions and respond clearly to complex inquiries
Organized and self-motivated with impeccable attention to detail
Maintain composure in dealing with a high volume of pledges and donor communication
Mission-driven with a team-player mentality
Adept at working collaboratively with colleagues across departments
Ability to take on added responsibility as it is presented
Spanish-speaking preferred
A passion for the Catholic Church and a deep understanding of Catholic culture
Interested candidates should send a cover letter and resume to:
Paul.Rodriguez@archny.org