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Job Details
Full-time
Estimated: $93,000 - $130,000 a year
Benefits
- Life insurance
- Disability insurance
- Health insurance
- Vision insurance
- Flexible spending account
Qualifications
- Communication skills
- Management
- Bachelor's degree
Full Job Description
Position Title: Director for Asylum and Border Services
Reports To: Senior Director, Migrant Services
Location: New York, NY; Washington, DC; or remote in CA, AZ, NM, or TX
Team: Immigration & Refugee Program +
Status: þ Exempt þ Non-Bargaining Unit
Church World Service (CWS) is a not-for-profit organization working to eradicate hunger and poverty and to promote peace and justice around the world. CWS does not discriminate on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability or veteran status in employment or in the provision of services.
Primary Purpose:
The Director for Asylum and Border Services manages the implementation of services provided by CWS and CWS affiliates to asylum seekers and other vulnerable migrants living in the US. S/he will also manage CWS’ portfolio of programming along the US-Mexico border, including support provided to locally-based partners offering respite and onward travel support to migrants upon their initial arrival to the U.S. This is a creative position which requires a high degree of flexibility, excellent problem-solving skills, and in-depth knowledge of the international and local circumstances surrounding asylum, migration, and humanitarian protection in the U.S. The Director for Asylum and Border Services reports to the Senior Director for Migrant Services and directly supervises the staff of the Asylum and Border Services team.
Essential Duties:
- Oversee the implementation of CWS’ programs serving asylum seekers in the U.S., including national case management programs, national call center, and support to local partners across the US-Mexico border.
- Provide leadership, guidance, support, and supervision to unit staff; as necessary, revise and revise work processes and job descriptions and assign responsibilities to ensure the smooth delivery of services and program administration.
- Lead management of asylum and border services grants and contracts, including both public and private funding sources.
- Manage program budgets and expenses to maximize impact and utilization of funds.
- Ensure compliance with grants and contracts, including reporting.
- Oversee monitoring, evaluation and learning activities to guide existing programs and identify needs for future programming.
- Identify and assess emerging needs, service gaps, and strategic opportunities for CWS at the US/Mexico border and across the United States.
- Develop partnerships with national and local stakeholders involved with asylum seekers, including national NGOs, international NGOs, UN agencies, CWS member communions, border organizations, government, and others.
- Communicate with internal stakeholders within and outside of the IRP Division, to promote the successful operation of all programing.
- Serve as a member of the IRP+ Leadership Team and work with colleagues to coordinate programmatic work related to resettlement and integration.
- Travel to visit stakeholders, including border organizations and CWS offices and affiliates.
- Perform other related duties and special projects as requested
Qualifications:
Education:
- Bachelors degree in a related field required; advanced degree preferred.
Experience:
- A minimum of seven years experience in working with displaced people required; experience at the national level and with the US southern border/asylum seekers preferred.
- A minimum of five years management experience preferred;
- Experience with program monitoring and evaluation required;
- Strong organizational, diplomatic and priority-setting skills;
- Commitment to diversity, equity, inclusion and anti-racism;
- Strong oral and written communication skills;
- Experience managing government contracts required.
Competencies:
Communications: Demonstrate leadership in communicating personal commitment to CWS values, motivating others to share those values. Communicate organization-wide strategies, priorities, policies, programs and services to staff, stakeholders and the public. Serve as CWS’s principal spokesperson in a variety of forums, proactively identifying opportunities to increase CWS’s position and image. Reinforce an organizational culture that values "transparency of information” by establishing strategies to implement and evaluate internal and external communications.
Constituent Relationships: Ensure CWS honors its commitments to its stakeholders. Establish, or recommend, and oversee implementation of policies governing relations with stakeholders. Negotiate with constituents to eliminate or prevent obstacles to effective relationships.
Job Knowledge: Provide leadership to CWS based on experience with faith-based and not-for-profit organizations. Use effective business management practices to ensure CWS operates effectively. Establish a work environment that promotes learning and ensure opportunities for learning to occur.
Leadership: Take action to meet organizational needs and address organizational issues. Ensure the way work is performed within CWS is consistent with its intended organizational style of teamwork, shared decision-making, and transparency of information. Ensure and define processes for planning, evaluating, and managing CWS resources, staff, and information. Evaluate existing skill sets among staff and retool or redirect them to meet organizational needs. Balance vision and knowledge of effective business practices to implement CWS’s strategic plan.
Problem Solving: Develop strategies to address and minimize potential risks in meeting organizational challenges, with respect and caring. Demonstrate wisdom and fairness in weighing recommended solutions to problems, considering core values, financial resources, and organizational impact. Promote an environment in which staff are empowered and supported in responsible problem-solving.
Teamwork: Model teamwork and team values in personal and group interactions. Establish opportunities for program-specific, cross-functional, and problem-solving teams across CWS. Provide critical oversight and feedback to program teams to ensure achievement of organization goals. Hold teams accountable for producing results as assigned within CWS’s strategic plan. Recognize and communicate successes among teams and identify needs for team management training. Evaluate effectiveness of team approaches in achieving CWS’s strategic plan.
Other Skills:
Strong organizational, diplomatic, and priority-setting skills are needed to provide oversight of IRP’s New York resettlement and processing staff. Strong oral and written communication skills. Ability to work as part of a team. Experience in working under pressure.
Ability to travel to locations within the United States and overseas as necessary.
CWS offers a competitive benefits package that includes:
- 403 (b) Retirement Plan
- Medical, Dental and Vision Insurance
- Paid Time Off
- Life Insurance and AD&D
- Long Term and Short Term Disability
- Employee Assistance Program (EAP)
- Health Savings Account
- Flexible Spending Accounts
- Commuter Benefits
Position:
Director for Asylum and Border Services
Job Type: Full-time