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Job Summary: We are looking for an Events Coordinator to book client-facing events such as receptions, concerts, film shoots, galas, meetings, etc., and assist with internal church events. Additionally, the coordinator has administrative duties related to the smooth running of the Rentals Department. Successful candidate must be self-motivated, and enjoy managing his/her/their own projects. This is a customer service role that includes booking space and managing that process. This role does not manage food and beverage for events.
Essential Job Responsibilities:
Respond to incoming rental requests.
Responsible for onsite-visits (taking clients through our event spaces).
On site coordinator for events (some weekend and after hours work required)
Work with our internal teams (Grounds, Security, Tech, Internal departments) regarding set-up and logistics.
Communicate availability, space, pricing and audio-visual capabilities, etc., to client
Create/revise room layouts for events
Prepare contracts and manage invoice process to ensure accurate and timely billing
Service as liaison with vendors
Ensure that the Church’s needs are met and that events are well coordinated
Ensure compliance with Rental Department and church guidelines
Determine and execute appropriate responses to challenges during events and promote a good experience.
Provide support for the Events Manager
Ensure that deliverables such as proof of insurance, permits and payments are received, routed, and tracked
Master and utilize our events management database and ensure accuracy of information and help determine optimal prioritization of events calendar.
Participate and assist with production/operations meetings.
Other administrative and special projects as needed.
Experience and Education Requirements
Bachelor’s degree required, emphasis on event management or meeting planning preferred.
Some customer service, events or venue management experience
Willing to work outside standard business hours, including working on-site during events.
Not for profit venue and sales experience is a plus.
Skills we Love
Excellent interpersonal skills in person and by phone, with high professionalism.
Superior communication skills, including writing skills.
Extremely organized and possess great memory for details.
Professional demeanor, committed to providing excellent customer service.
Ability to effectively present information and respond to questions from clients.
Proven ability to prioritize and problem solve, sound judgement.
Ability to learn to negotiate effectively.
Easily & quickly get up to speed on company systems and software, previous database experience a plus.
Please provide a resume and cover letter. Resumes without a cover letter will not be considered.
- Expected to work in a hybrid remote work environment at least two times a week in the office. (Where applicable)
TRC is an Equal Opportunity Employer. No employee, or applicant for employment, shall be discriminated against in any term or condition of employment because of race, color, religion, national origin, sex, age, sexual orientation, or any other characteristic protected by law. We are constantly striving to make our organization anti-racist. Diversity, equity, and inclusion are core values. As an employee, you become part of that mission. We expect this same commitment from our staff.