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POSITION CONCEPT:
This position requires an individual who is responsible for assisting the Family Life Office with administrative, technology, and marriage prep registration tasks in the office. Primary responsibilities are related to the archdiocesan English Marriage Preparation (Pre-Cana) Program, which includes working under the direction of the Assistant Director, and in alignment with the Marriage Preparation Specialist to organize and follow up with various aspects of an in-person, virtual, or self-paced Pre-Cana, as well as working with an online registration and payment system. This person also supports the Family Life Office programs and ministries and staff.
POSITION RESPONSIBILITIES:
Answer and/or field designated email and phone calls that come into the FL Office promptly, and sort and deliver daily incoming mail to all staff.
Work under the direction of the Assistant Director, and in alignment with the Marriage Prep Specialist in all aspects of the Marriage Preparation (Pre-Cana) Program, including:
Performing assigned responsibilities for Pre-Canas, including creating rosters, sending out Pre-Cana reminder emails to couples, creating and maintaining the Pre-Cana “classes” in the marriage prep registration system, and maintaining the multiple Excel spreadsheets that support the MPP.
Managing the inventory of marriage preparation materials, and mailing and assuring the delivery of the appropriate materials to Pre-Cana presenters and program sites.
Providing assistance to couples in determining choices of Pre-Cana dates and locations, rescheduling couples to different Pre-Canas, when necessary, sending out confirmation emails to couples, providing guidance to couples about the overall marriage prep program process as well as their marriage prep account, and communicating appropriately and timely with the MP couples.
Hosting in-person and/or virtual Pre-Cana days, as needed, which includes some evenings and weekends – mainly Saturdays – approximately 2x a month.
Marking the attendance of couples at Pre-Canas in the registration system, and ensuring all couples are in the correct Pre-Cana.
Reporting and following up on marriage prep registration systems issues with the appropriate support teams and couples, as needed.
Handling marriage preparation payments and refunds promptly.
Assist in the Office’s NFP/FABM and Marriage Enrichment/Mentoring initiatives, by creating/updating resources, and fostering interest, development, and opportunities in alignment with Church teaching to strengthen and broaden our services in this field.
Update the Chastity and Anti-Pornography sections of the Family Life Website, and work with the Parenting Specialist to update the Digital Tools for Parents section of the Family Life Parenting webpage.
Assist the staff with ideas and action items to leverage the social media world while adhering to appropriate Family Life Office and Archdiocese of New York policies and protocols.
Assist Office staff in learning how to expand their ability to make their programs’ content engaging and useful so that Social Media users will share our message throughout their social networks and targeted virtual communities.
Participate in ‘out-of-office’ activities as needed, such as ‘World Marriage Day’ events, marriage preparation days, Parenting workshops/retreats, and other significant office events.
Design flyers and sends email blasts promoting upcoming events, as needed.
Perform tasks given to them by the Director and Assistant Director, including assisting with:
other Office staff needs
the Office phone tree and Auto-attendant programming
invoices and vouchers
special projects and new initiatives as needed
Required Faith-Based Knowledge/Commitment:
A practicing Catholic who accepts and is willing to abide by and give personal witness to authentic Church teachings, particularly on issues relating to the Office’s mission to promote respect for human life, family and marriage, chastity, and human sexuality.
Good knowledge of Church teaching particularly on issues regarding marriage and family, the theology of the body, and life issues.
Able to support the Family Life Office’s mission to respect all human life, in particular the most vulnerable.
Education, Experience, and ADDITIONAL REQUIREMENTS:
Minimum of a Bachelor’s degree.
Bilingual (English/Spanish) is desired, but not necessary.
Excellent interpersonal, written, and oral communication skills, as this position is the ‘first contact’ for many to the Family Life Office.
Strong social and organizational skills, with the ability to work both independently as well as with a team of staff members.
Strong technology skills with proficiency in using all Microsoft Office applications (Word, Excel PowerPoint, Outlook) and some design software tools such as Adobe Creative Suite, InDesign, Canva, Microsoft Publisher, etc.
Openness to learning new technologies to adapt (expand) one’s skills and competencies and to enhance our Family Life outreach (e.g., Zoom, Flocknote, Vimeo, Dropbox, WordPress, Social media applications, etc.)
Be open to moving beyond traditional boundaries and ways of working to new efficient (integrated) ways.
Experience working in a parish/diocese preferred.