On-Call Front Desk Receptionist

Customer Service Part Time

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On-Call Front Desk Receptionist

Job Details

Part-time

Estimated: $27,000 - $38,000 a year

Qualifications

  • Microsoft Excel
  • Organizational skills
  • Microsoft Office
  • Microsoft Word
  • CPR Certification
  • Bachelor's degree
  • Bachelor of Science
  • Pre-employment physical examination

Full Job Description

Archdiocese of New York
Sheen Center For Thought & Culture
On-Call Front Desk Reception
July 2021

Purpose of the Position:
This person is intended to provide part-time, as-needed/on-call support to Sheen Center operations.

Reports To: Interim Executive Director

Responsibilities:
Reception duties:
Greets visitors and manages sign in
Maintains/enforces all COVID-19 safety protocols for anyone entering building while in SC spaces (including, but not limited to, administering temperature checks and health screening forms)
Serves as authorized SC point person during rentals of SC spaces, interfacing with rental clients and providing general “day of” supervision, as needed
Greets overnight guests and explains Sheen Center’s key card requirements
Answers calls and routes calls to appropriate departments and/or personnel
Takes phone messages, returns calls left on voice mail
Signs for incoming packages and notifies staff upon receipt of deliveries, and other mail duties, as needed
Creates temporary signage
Responds to emails specific to Front Desk and general inquiries

Administrative/Operational Duties:
Responsible for opening and closing all of Sheen Centers’ spaces. i.e. theaters, studios, offices, entrances
Allowing access to and safeguarding the Gallery
Other front desk-related duties/responsibilities as assigned

Education/Experience Requirements/Certifications

BA/BS Degree Preferred
Reception/Front Line position experience
Non-profit experience
Working in a Performing Arts venue, but not necessary
Fire Guard Certification
CPR Certification
Strong customer service skills

Qualifications:
Proficient with MS Office applications (Word, Excel, etc.) and Mac computers
Proficient with EventPro, Ovationtix
Excellent interpersonal and phone skills
Strong verbal and written skills
Positive professional attitude and appearance
Demonstrates commitment to serving clients
Self-motivated, takes initiative, learns quickly and ability to adapt to environment
Strong organizational skills and attention to detail
Ability to manage multiple responsibilities
Supports the mission of The Sheen Center

Interested candidates should send a cover letter and resume to:
David.DiCerto@archny.org

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