Apply on
Reception duties:
- Greets visitors and manages sign in
- Maintains/enforces all COVID-19 safety protocols for anyone entering building while in SC spaces (including, but not limited to, administering temperature checks and health screening forms)
- Serves as authorized SC point person during rentals of SC spaces, interfacing with rental clients and providing general “day of” supervision, as needed
- Greets overnight guests and explains Sheen Center’s key card requirements
- Answers calls and routes calls to appropriate departments and/or personnel
- Takes phone messages, returns calls left on voice mail
- Signs for incoming packages and notifies staff upon receipt of deliveries, and other mail duties, as needed
- Creates temporary signage
- Responds to emails specific to Front Desk and general inquiries
Administrative/Operational Duties:
- Responsible for opening and closing all of Sheen Centers’ spaces. i.e. theaters, studios, offices, entrances
- Allowing access to and safeguarding the Gallery
- Other front desk-related duties/responsibilities as assigned
Education/Experience Requirements/Certifications
- BA/BS Degree Preferred
- Reception/Front Line position experience
- Non-profit experience
- Working in a Performing Arts venue, but not necessary
- Fire Guard Certification
- CPR Certification
- Strong customer service skills
Qualifications:
- Proficient with MS Office applications (Word, Excel, etc.) and Mac computers
- Proficient with EventPro, Ovationtix
- Excellent interpersonal and phone skills
- Strong verbal and written skills
- Positive professional attitude and appearance
- Demonstrates commitment to serving clients
- Self-motivated, takes initiative, learns quickly and ability to adapt to environment
- Strong organizational skills and attention to detail
- Ability to manage multiple responsibilities
- Supports the mission of The Sheen Center