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Purpose of the Position:
This person is intended to provide part-time, as-needed/on-call support to Sheen Center operations on a per event basis. Usher staff in particular has a key role in shaping the customer experience for guests of the space.
Reports To: Interim Executive Director
Specific Duties:
Provide support to the House Manager during performances and other events.
Facilitating entry into the theater(s), including contactless check-in
Assisting patrons in navigation of the space, i.e. directing patrons to their assigned seats, directing flow of patron traffic, and answering general patron questions.
Help ensure patrons and clients enter and exit the building in a safe manner.
Help maintain safe public gathering practices at the Sheen Center in accordance with all SC COVID-19 safety protocols, such as conducting temperature checks upon entry; health form screenings, enforcing social distancing throughout spaces and wearing of proper facial coverings by patrons; making sure exits are clear of obstructions, egress paths are observed, and help disperse any congregation of guests in the building and/or on the sidewalks.
Assist patrons with mobility issues.
Sanitize SC equipment, where appropriate, after usage in compliance with SC COVID-19 protocols
Other FOH-related tasks, as needed
Experience:
Equivalent work experience in performing arts venues and/or a background in customer service are preferred. Strong interpersonal skills and the ability to be a team player.
Interested candidates should send a cover letter and resume to:
DavidDiCerto@sheencenter.org