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Summary: The Program Director provides administrative and programmatic leadership for the Feeding Our Neighbors (FON) Department, which includes management of the program budget, government contracts, philanthropic grants, data collection, personnel, volunteers, directly administered/affiliated programs, the annual FON campaign and special events, collaboration with Catholic Charities programs, and provide legislative advocacy. The ideal candidate has in-depth knowledge of emergency food services.

Position Responsibilities:

• Directly supervise FON Team of 8 FTE, total department is 31 FTE
• Oversee all programmatic areas as follows

- SNAP Outreach/Enrollment Program

- Food Pantry Operations (6 directly administered, and 34 partner pantries)

- FON Case Management Program

• Develop protocols, procedures and strategies that will provide structure to staff, volunteers and for new program development.
• Manage $7 million program budget, a combination of government contracts, foundation grants and private funds.
• Oversee quarterly expenditures, especially allocations of food spending by programs.
• Manage and assist with preparation of funding applications and/or reporting requirements for TSNAP, NOEP, EFSP, HPNAP, DYCD and all funding opportunities for the program.
• Manage and analyze the coordination of data collection, contract deliverables, and annual metrics.
• Co-manage and coordinate volunteer pool for FON programs at parishes, programs, and offices.
• Identify area(s) of unmet needs throughout the Archdiocese of NY and organize parish/community-based initiatives and develop trainings and workshops for staff and community leaders.
• Adhere to all COS Division policies and procedures
• Develop working knowledge of the issues, trends, and legislative activity in the areas of hunger and food nutrition.
• In coordination with the Director or Operations, manage special projects and other assignments as directed.

Qualifications:

• Master's Degree in a related human services field and at least five (5) years' supervisory and management experience.
• In-depth understanding of emergency food services.
• Familiarity with poverty and hunger related public policy issues.
• Knowledge of budget, government and grants management.
• Ability to handle multiple complex tasks including statistical analysis.
• Strong organizational and time management skills.
• Ability to travel throughout Manhattan, Staten Island, the Bronx and Upper Counties.
• Excellent interpersonal, communication, verbal, written and public relations skills.
• Some knowledge of New York City resources and public benefits.
• Computer proficiency in MS Word, Excel and PowerPoint.
• Bilingual (English/Spanish) a plus.

Working conditions and physical demands:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• To conduct site visits and outreach approximately 50% of the time, use public transportation or traverse city streets, occasionally ascend/descend stairs, and be exposed to outside weather.
• Ability to work with the public and client population in underserved communities
• Ability to position boxes/items at different levels that weigh up to 30 lbs.
• Remain stationary at a workstation and use a computer at least 25% of the time.
• Potential to carry a laptop and/or cell phone to offsite work locations.
• Participate in special events, meetings, forums, etc. at least 25% of the time.

COVID-19 Adjustment: Position will be onboarded virtually. Potential to orient to the physical office space in person depending on CDC and agency requirements at the time of onboarding. Updates to protocol are implemented on a regular basis.

Catholic Charities and Catholic Charities Community Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristics protected by law.

Job Type: Full-time

Pay: $82,000.00 - $85,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Application Question(s):

• Are you able to travel throughout Manhattan, Staten Island, the Bronx and Upper Counties?
• Are you fully vaccinated against Covid-19?

Education:

• Master's (Preferred)

Experience:

• supervisory and management: 5 years (Preferred)

Work Location: One location

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