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Customer Service
- Ensure customers are greeted professionally, promptly and politely
- Give intentional attention to each customer
- Address customers questions or concerns either promptly or by following up at a later point if unaware of the answer
- Use attention to detail during all cash transactions
- Use opportunities in customer service to be a witness of God’s love and an ambassador for Horizon
Bookshop & Hebrews Coffee Environment
- Ensure cleanliness of Bookshop displays, storeroom, and office so that daily operations run smoothly (This may include daily, weekly, or monthly cleaning check lists)
- Restock Bookshop supplies (bags; tissue paper; receipt paper; etc.)
- Assist Bookshop Manager in creating inventory displays
Hebrews Barista
- Provide friendly customer service for people coming in for specialty drinks from the Hebrews Coffee Bar
- Maintain knowledge of drink menu and accurately make drinks to order
- Help volunteers who are serving in Hebrews Coffee and provide training on drinks as needed
- Run Hebrews Coffee cash register
- Properly open and close Hebrews Coffee – This includes the register, cleaning and maintaining espresso machines, resetting the supplies, and informing the Manager or Café Team of any items needing ordered
Horizon Prep Uniform Sales
- Fill out uniform order forms on a per customer basis
- Have knowledge of our uniform system (sizing, product, how to locate inventory, etc.)
- Complete uniform orders and contact customers when they are completed
- Maintain proper organization of uniform storage
Inventory
- Receive orders that arrive at the Bookshop through proper POS System
- Maintain proper inventory counts by performing spot checks and year-end stock takes with manager supervision
- Restock displays and shelves as needed
- Place special orders as customers request them and provide proper follow up
- Ensure proper management of Sermon CD’s (archiving; duplication for inventory; etc.)
Job Type: Part-time
Pay: From $16.00 per hour
Schedule:
- Weekend availability
Work Location: One location