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BENEFITS: Catholic Charities offers a full line of benefits to select from including: medical, dental, vision, prescription drug, and life insurance coverage, pension, 403(b), 10 vacation days, 15 holidays, and sick leave.
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ABOUT CATHOLIC CHARITIES: Catholic Charities Diocese of San Diego provides service to those in need. Our mission is to: be Witness to the scriptural values of mercy, to advocate for justice, and to call on all people of goodwill to join in these same efforts. The agency responds to the needs of the less fortunate, the vulnerable, and the marginalized within San Diego and Imperial counties of the Roman Catholic Diocese.
POSITION DESCRIPTION: The Case Manager, under the supervision of the Program Manager, is responsible for providing high-quality post-release services for unaccompanied children released from the care of shelters under the Office of Refugee Resettlement (ORR) to sponsors in the United States, in addition to conducting thorough pre-release home study evaluations of potential sponsors. This work falls under the umbrella of the Safe Passages Family Reunification Program, which is administered at sites across the country by the United States Conference of Catholic Bishops/Migration and Refugee Services (USCCB/MRS). The Safe Passages Program exists to assess the appropriateness and safety of potential child placements outside of ORR custody, providing assistance and support during the transition from ORR custody to sponsorship.
ESSENTIAL RESPONSIBILITIES:
- Conducts home visits, phone calls and other activities based on established post-release service timelines to ensure the well-being of children who have been released from ORR custody to sponsors
- Provides assistance to children and sponsors to connect them to appropriate resources in the community for the purpose of addressing the children’s needs, including assistance with school enrollment, education on various topics, guidance in relation to release paperwork and legal processes, food distribution center, emergency services and other sources of support
- Ensures that all children and sponsors receiving post-release services are always treated with respect and provided with high quality service
- Always maintains vigilance for signs of human trafficking, abuse, neglect or mistreatment as well as risk factors that are commonly present in situations of child abuse or neglect, reporting any concerns immediately to the Program Manager
- Conducts home studies that may include visits to sponsor homes, interviews with household members, telephonic interviews with children in ORR custody, interviews with shelter staff, probation officers, attorneys, social workers, and others in accordance with ORR guidelines
- Provides recommendations as to whether the placement of children with identified sponsors is in the children’s best interest and whether the sponsors are determined to be suitable caregivers
- Maintains vigilance at all times for signs of human trafficking, abuse, neglect or maltreatment as well as risk factors that are commonly present in situations of child abuse or neglect, reporting any concerns immediately to the Program Manager
- Consults with Program Manager and USCCB/MRS staff as needed, as well as through regular supervision and case discussion meetings, to ensure the safety, well-being and permanency of each child in the program
- Provides case management services to unaccompanied minors, unaccompanied refugee minors and other populations served by the Refugee Services Department as needed.
- Provides required services in a timely manner in accordance with ORR and federal policy with a focus on placement stability and child safety.
- Ensures clients have the required medical, education, and immigration documents.
- Works directly with clients to develop practical safety plans, tailored to their unique strengths and weaknesses, that include both short and long-term goals as well as the means and time frames within which these goals will be achieved.
- Makes referrals and connections to internal and external services, including ESL, education program, medical appointments, legal and any other needs the family may need. Follow up on these referrals are required to ensure client participation and continued progress towards ORR recommendations.
- Maintains comprehensive, accurate and up to date case files for all assigned cases in accordance with USCCB/MRS and ORR requirements for case file maintenance and documentation
- Writes comprehensive reports and submit all required Post-Release, Home Study and other program reports within ORR mandated required time frames.
- Prepares case files for review and/or monitoring activities in coordination with Quality Assurance team, Program Manager, and funders including PRM, ORR, USCCB and CDSS
QUALIFICATIONS: To perform this job successfully, an individual must be able to satisfactorily meet each of the qualifications listed below.
- Bachelor’s degree in Social Work or a related field required.
- Two to three years of experience working with Hispanic/Latino families to provide culturally and linguistically appropriate services preferred
- Knowledge of the resources and providers (governmental, civic, social, health, educational, economic, faith-based, etc.) that are available within the community/county to assist migrant families
- Exemplary, professional work habits verified by previous employers
- Commitment to the mission and values associated with the agency and the program, including social justice and respect for others
- Ability to contribute to and maintain accurate, complete, and confidential records and reports
- Bilingual in English and Spanish required
- Excellent verbal and written communication using proper grammar and vocabulary
- Ability to communicate effectively and tactfully with clients, co-workers and other individuals in a diverse, multicultural work environment
- Excellent interpersonal skills
- Proficiency with Microsoft Office Suite – including Outlook, Word, Excel, PowerPoint and Access – and other commonly used office software required
- Familiarity with data management software and the use of databases for tracking the delivery of services to clients preferred
REQUIREMENTS:
- Valid California Driver’s License
- Safe driving record as demonstrated by a DMV report that shows no violations or restrictions
- Must pass/complete a DOJ/FBI live scan
- Must pass a CPS Background Investigation
- Must pass CA/N check (Child Abuse & Neglect)
- Tuberculin Skin Test
- CPR/First Aid Certification (desired)
PHYSICAL REQUIREMENTS: The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.