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ESSENTIAL DUTIES AND RESPONSIBILITIES
a. Provide pre-arrival services, including but not limited to the following: identifying and arranging affordable housing for newly arrived clients, assuring that appropriate apartment furnishings are provided or purchased according to program standards and requirements, conducting home-safety inspections, and requesting initial financial assistance.
c. Responsible for coordinating and delivering post-arrival services that will assure the successful orientation and integration of refugee arrivals into their new community.
d. Provide initial assessment of newly enrolled clients and initial home visits with follow-up visits as needed.
e. Conduct program and community orientation.
f. Establish a resettlement plan with clients to ensure all post-arrival core services are provided in the required timeframe and individual needs are acknowledged and addressed.
g. Instruct and educate clients about financial responsibility and adherence to an R&P budget plan.
h. Provide ongoing support and follow-up for all services according to the individual resettlement plan throughout the R&P eligibility period.
i. Provide referrals to eligible services, including but not limited to the following: health assessment appointments, applications for CalFRESH and Medi-CAL benefits, referrals to employment programs, e.g., Wilson-Fish or Match Grant or CalWORKs and Acculturation and ESL classes.
j. Provide refugees with an orientation to public benefits and community resources, including information about access to public transportation.
k. Coordinate transportation and interpretation for TANF-CalWorks, medical appointments, and school enrollments as needed.
l. Provide housing orientation to newly-arrived refugee clients and conduct 30-day home visits to document that housing and furnishings meet program and agency standards.
EDUCATION, EXPERIENCE:
Associate Degree and a minimum of 1-3 years of relevant experience in social services and nonprofit work.
Refugees speak bilingual in English andanother languagee.
Knowledge of/familiarity with or ability to quickly learn the resources and providers (governmental, civic, social, educational, economic, faith-based, etc.) available within the community/county to help refugees achieve successful initial resettlement.
Recognize time as a valuable resource and respond promptly to the needs of clients and co-workers. Consistently perform work assignments in a time-efficient manner and adhere to deadlines.
Commitment to the mission and values associated with the agency and the program, including compassion, competency, accountability, social justice, and respect for others.
Excellent verbal and written communication using proper grammar and vocabulary
Ability to communicate effectively and tactfully with clients, co-workers, and other individuals in a diverse, multicultural work environment
Proficiency with Microsoft Office Suite – including Outlook, Word, Excel, PowerPoint, and Access – and other commonly used office software required
Familiarity with data management software and the use of databases for tracking the delivery of services to clients preferred
CERTIFICATES, LICENSES, REGISTRATIONS:
Valid California Driver’s License
Safe driving record as demonstrated by a DMV report that shows no violations or restrictions
Must complete a DOJ/ FBI live scan fingerprint check of national and state criminal history
Tuberculin Skin Test
CPR/First Aid Certification (desired)
PHYSICAL DEMANDS:
While performing the duties of this job, the employee is frequently required to walk; sit; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. The employee is frequently required to stand. The employee must occasionally lift and move up to 50 pounds. Specific vision abilities required by this job include close vision. The employee must travel to various locations as needed for the program.
WORK ENVIRONMENT:
The noise level in the work environment is usually moderate.
Catholic Charities is a non-profit, non-discriminatory service organization and employer. We do not discriminate based on race, color, national origin, religion, sex, age, sexual orientation, or disability.