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BENEFITS: Catholic Charities offers a full line of benefits to select from medical, dental, and vision. Prescription drugs, life insurance, case-balance pension plan, 403(b), vacation, 15 holidays and sick leave.
To apply for this position you need to complete this Application
ORGANIZATION PROFILE: Catholic Charities Diocese of San Diego was founded in 1919 to provide service to those in need, to be a witness to the scriptural values of mercy, to advocate for justice, and to call all people of goodwill to join in these efforts. The agency responds to the needs of the poor in two counties of the Roman Catholic Diocese San Diego and Imperial.
POSITION SUMMARY:
The Caseworker Coach I is an essential member of the Rachel’s team responsible for ensuring residents are served in clean, safe environments. Rachel’s Night Shelter is a 35-bed interim shelter for unhoused women. Motivating, supporting, and guiding the people we serve is a shared responsibility for every member of the team.
RESIDENT SUPPORT SPECIALIST RESPONSIBILITIES
Welcomes and orients new participants to shelter; completes initial intakes and explains program routines and behavioral expectations
Provides a consistent presence in the facility, remaining mindful of residents’ physical, emotional and psychological safety
Assists participants in developing life skills (e.g. how to use showers, laundry facilities, maintain the environment, resolve conflicts, navigate social service delivery system, etc.)
Ensures facility is clean, well maintained and supports residents in completing their assigned chores in a timely and efficient manner.
Fosters a trauma-informed, safety-focused culture within Rachel’s Night Shelter
Assist residents in developing life skills (e.g. how to use showers, laundry facilities, maintain environment, resolve conflicts, negotiate social service delivery system, etc.)
Performs hourly ‘fire watch’ walking through the shelter and documenting time on the fire log sheet
Stock, organize and distribute supplies.
Launder linens of outgoing residents, as needed.
Keeps supervisor apprised of issues, problems, complaints and/or concerns expressed by residents
Documents services provided, maintains sign-in logs and other record-keeping processes. Documents significant events in the daily log and emails notes before the end of your shift.
QUALIFICATIONS, EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:
Associate degree in Human Services, social or behavioral sciences or related field or equivalent experience serving people experiencing homelessness
Minimum one-year experience serving people living with substance use disorders and/or mental illness
Ability to write routine reports and correspondence. Bilingual Spanish speaking preferred but not required.
Strong computer skills and ability to become proficient with data base software.
Knowledge of trauma informed care, Motivational Interviewing, Stages of Change, Housing First and harm reduction approaches to service delivery
Ability to multi-task, organize, and prioritize
Ability to work effectively with others and independently
Candidates with lived experience are encouraged to apply
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
While performing the duties of this job, the employee is frequently required to walk; sit; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. The employee is occasionally required to stand.
Physical Requirements:
Ability to walk for up to 8 hours per day with intermittent occasional standing, bending, squatting, or climbing
The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
Specific vision abilities required by this job include close vision
Catholic Charities is a non-profit, non-discriminatory service organization and employer. We do not discriminate on the basis of race, color, national origin, religion, sex, age, sexual orientation or disability.