Program Manager - Immigration Services

Management Full Time

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Job Details

Full-time

$58,240 a year

Benefits

  • Life insurance
  • Health insurance
  • Vision insurance
  • Dental insurance
  • 403(b)

Qualifications

  • Organizational skills
  • Immigration law
  • Bachelor's degree

Full Job Description

Catholic Charities Diocese of San Diego

Job Description

POSITION TITLE: Program Manager

DEPARTMENT: Immigrant Services

REPORTS TO: Department Director

WORK SCHEDULE: 40 hours per week, Monday thru Friday, 8:00 a.m. to 5:00 p.m. Some off-hour (early morning, evening, weekend) duties may be assigned.

SALARY: $58,240

FLSA STATUS: Exempt

POSITION SUMMARY: Responsible for leading the department’s immigration case management team/Department of Justice Accredited Representatives, supervising staff and assuring compliance with agency and program protocols and standards. Responsible for participating in stakeholder meetings with legal service providers in the community to build collaborative endeavors and partnerships.

POSITION RESPONSIBILITIES:
Participate in identifying and hiring qualified candidates for open positions, including legal case managers / Department of Justice Accredited Representatives and support staff
Train staff on changes in affirmative immigration law and ensure all appropriate forms and procedures are followed
Review case files to ensure junior legal cases managers are completing forms correctly and mentor new Department of Justice Representatives.
Assist the Department Director in conducting on-going measurement of staff performance and compliance related to agency standards and program objectives/requirements, including completing the annual performance appraisal
Develop an action plan with case managers for strengthening performance in areas needing improvement and implement, when necessary, corrective action according to agency policies

f. Work with Department Director and Managing Attorney to create and update a Policies and Procedures Manual.

g. Manage office operations and procedures ensuring correspondence is controlled, filing systems are designed, and services are properly assigned and monitored

h. Utilize data sources to track program and staff caseloads and immigration deadlines making sure that program outcomes are achieved

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:
Minimum bachelor’s degree (BA) or equivalent in management, social work, business, human services or related field
Minimum two years’ experience in the immigration field
Demonstrated knowledge and competency to fulfill the identified duties associated with this position
Possess strong organizational skills and attention to detail
Demonstrate a strong sense of cultural diversity sensitivity
Work experience in a non-profit, social service and/or law firm
Bi-lingual in English and one other language spoken by San Diego’s immigrant population
Knowledge of Department of Homeland Security agencies and immigration law, preferred

BENEFITS: Catholic Charities offers a full line of benefits to select from: Medical, dental, vision. Prescription drugs, life insurance, pension, 403(b), vacation, holidays and sick leave.

Catholic Charities is a non-profit, non-discriminatory service organization and employer. We do not discriminate on the basis of race, color, national origin, religion, sex, age, sexual orientation or disability.

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