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Responsibilities
Maintain and improve the network infrastructure, including servers, switches, routers/
firewall, VPN, wi-fi, printers, phones, cables, etc.
Determine whether the scope of a project merits third-party contract labor or can be
managed in-house.
Maintain existing in-house systems, regularly updating them and evaluating their lifespan
(i.e., Entry access, IP Cameras, QuickBooks, Lutron, etc.)
Provide direct support to staff (hardware, software, printers, Wi-Fi connectivity, training on
software, repairing network outages).
Establish and manage relationships with vendors.
Manage, purchase and deploy new hardware & software.
Analyze business requirements of all departments to determine their technological needs.
Manage internal and external windows or Linux servers (web, file, application, etc.)
Overseeing technical projects in alignment with department and organizational goals.
General IT support for marketplace ministries (Coffeehouse, Movie Theater), including
networking, internet access, display boards, and guest Wi-Fi.
Check and maintain backups for critical systems.
Steward the Information Technology budget.
Manage the IT team, including developers, security analysts, support technicians and
vendors.
Update technological equipment in the company.
Implement company-wide technology updates and hold sessions to teach employees on
new features.
Required Qualifications and Skills:
Desire and passion for serving Christ in the local church
4 to 6 years of experience in IT leadership and management, including network management
A minimum of a bachelor’s degree in computer science, information technology or another
related field or equivalent relevant experience
Demonstrated leadership experience and demonstrated ability to work well with others
Ability to be a great team player who thrives on providing timely, high-quality support for
the various departments and ministries within NCC
Problem-solving and critical-thinking skills
Ability to lead and teach others
Expert knowledge of IT best practices, policies, regulations, and computer security practices
Ability to explain highly technical concepts in simple terms
Good research and analysis skills
Excellent understanding of computer systems, security, network, and systems
administration, databases, and data storage systems, and telecommunications systems
Excellent project management skills, including organization, planning, time management and
prioritization
Strong organizational skills with great attention to detail and consistent follow-through
Strong problem-solving ability and ability to multitask projects at once while prioritizing
the workload in a fast-paced environment
Strong communication skills – verbal, visual, written, and relational
Customer service experience with the ability to maintain relationships with departments,
ministries, external vendors, volunteers, and visitors
Strong proficiency with the internet, Microsoft Office suite, G Suite, and database management
programs, Microsoft server, and features
Strong interpersonal skills and emotional intelligence to effectively work with staff and
volunteers
Budgetary and financial management experience
A reflection of Christ in your words and actions in your personal life and ministry. You will
be looked up to as you model the Christian faith. The way you live your life should reflect
the Gospel (Living lives of holiness, purity, and free from addictions)
Agree with the NCC Leadership Covenant and Core Beliefs
Desired Qualifications and Skills:
Experience with a church or para-church organization preferred
Experience with CRMs and data management
Qualified candidates should send their cover letter and resume to jobs@national.cc. Please share with us in your cover letter how your faith journey interfaces with your personal and professional life. We ask you to include your name and the position for which you are applying in the email's subject line. NCC is committed to creating a diverse environment and welcomes your application.