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The Salvation Army Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

OVERVIEW:

The Case Manager (Aged Out Foster Youth Program) is responsible intake screening, case management and discharge processing in the AOFY Transitional Housing program. They will help the participants to achieve stability, increase their levels of income, and help to motivate greater self determination. This includes individual assessments to determine interests and needs and to develop an on-going case plan. The case manager will help link the participant to outside educational/vocational resources in order to reach the goals stated in their individual case plans.

DUTIES:

• Participate in the assessment, screenings and referral process for prospective Tenderloin Transitional Housing residents.
• Provide a complete orientation to all new clients assigned to caseload.
• Interview each assigned client during their first week in the housing program to assess the client’s history, strengths, academic abilities, vocational abilities, psychosocial development and independent living skills.
• Consult with team members and complete a case plan.
• Conduct weekly case management sessions with all assigned clients and create written reports detailing client progress and all services utilized.
• Maintain order and cleanliness of the work area.
• Maintain a current list of support agencies and programs in the community.
• Participate in program participants house meetings and communicate any new or revised agency policies. Lead discussions, facilitate problem solving and case planning.
• Attend all staff meetings as required and mandatory in service training.
• Complete accurate and timely client chart maintenance.
• Maintain appropriate social interactions with clients at all times.
• Keep in close contact with Life skills Coordinator and Chemical Dependency Counselor (when relevant) in order to create the most comprehensive and helpful case plan possible.
• Successfully help clients adhere to housing participant agreements.
• Comply with The Salvation Army’s accountability policies and procedures.
• Consult and collaborate with other Railton Place staff to ensure continuity of care for clients.
• Interact with clients and intervene in crisis situations.
• Possess cursory knowledge of all funding sources and subsequent client requirements (program and housing).
• Write reports and compile statistical data.
• Take initiative.
• Refer clients needing more extensive services to outside agencies and program when appropriate.
• Establish and maintain relationships with agencies to network client services.
• Other duties as assigned.

QUALIFICATIONS:

• • BA in Social work or related field or equivalent case management experience.
  • Command of the English language and excellent written and verbal skills.
  • Experience working with youth who are in crisis is a plus.
  • The ability to communicate and work effectively with program participants and staff from various ethnic and cultural backgrounds.
  • The ability to cooperate and work in a team with other staff members.
  • Organization and neatness is a must.
  • Excellent computer skills, including Microsoft Office (Word, Excel, etc).
  • Energetic, enthusiastic, creative and initiative a must.
  • Maintain good rapport and communication with other staff members, corps personnel and the public.
  • Knowledge of Salvation Army Programs, practices, polices and organization.
  • Maintain highest level of integrity and confidentiality in all areas of personnel, programs and operations.
  • Detailed oriented and the ability to work independently with minimal supervision.
  • Takes initiative.
  • Veterans preferred.
  • Valid California driver license required.

PHYSICAL REQUIREMENTS:

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis.
• Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead.
• Ability to operate telephone.
• Ability to lift up to 40lbs.
• Ability to understand written information.

ACKNOWLEDGMENT OF RELIGIOUS PURPOSES OF THE SALVATION ARMY:

The employee acknowledges that they have been informed and understands The Salvation Army’s religious purpose and status as a church. The employee agrees that they shall do nothing to their relationship with The Salvation Army as an employee to undermine its religious mission. The employee agrees and understands that their services are a necessary part of The Army’s religious purposes and their work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army’s religious purposes.

AT WILL EMPLOYMENT STATEMENT:

I hereby understand and acknowledge that, unless otherwise defined by applicable law, any employment relationship with this organization is of an “at will” nature, which means that the Employee may resign at any time and the Employer may discharge Employee at any time with or without cause. It is further understood that this “at will” employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.

EQUAL EMPLOYMENT OPPORTUNITY:

All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is a reasonable and no undue hardship would result.

Qualified applicants with criminal histories will be considered for the position in accordance with the San Francisco Fair Chance Ordinance.

Equal Employment Opportunity Employer. Minorities/Women/Veterans/People with Disabilities.

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