Apply on
Why you should want to work here:
We talk about work-life balance, including industry-beating time off, work flexibility, and other benefits!
Position Summary: The Administrative Assistant and Volunteer Coordinator is an important position that is key to ensuring the smooth day-to-day operations of the Development Department and the promotion of a robust volunteer program that supports the mission and programs of Catholic Charities. The role requires strong attention to detail, the ability to prioritize while managing multiple projects and deadlines, discretion while dealing with confidential information, innovation, collaboration, and infusing the warmth, creativity, and enthusiasm when working with team members and supporters of Catholic Charities.
Reports to: Director of Development
Supervisory Responsibility: None
Responsibilities:
Development Office Management
- Maintaining development records, minutes, resources, and supplies.
- Coordinating additional staff and volunteer support for all Development events as needed.
- Supporting the Development Team, the Development Committee, and other volunteer committees as necessary.
- Supporting monthly food distributions.
- Other duties may be assigned.
Database Management / Gift Processing / Reporting
- Monitor and respond to donor requests received via email and phone (donor info updates, solicitation changes, credit card updates, etc.) and develop response standards in coordination with the Development Team.
- Update donor records and track donor stewardship in Raiser’s Edge, providing additional
- data entry support as needed.
- Coordinate team meetings, including agenda creation and role assignments.
- Open and process office mail and support gift acknowledgment process and tracking.
Volunteer Coordination
- Responsible for the Agency’s volunteer program, including ongoing promotions and recruitment efforts to increase volunteerism; screening potential volunteers; the accuracy of the volunteer database and ensuring volunteers accurately and consistently report their hours; celebrating volunteers across the Agency in meaningful ways.
- Maintain accurate volunteer information, including availability, skills, and onboarding records.
- Recruit volunteers for program or administrative opportunities that support the mission and programs of Catholic Charities.
- Ensure all volunteers are appropriately on-boarded, collaborating with People & Culture.
- Keep new and existing volunteers informed about the agency and post volunteer opportunities upon request by Department Managers.
Benefit Status: Group medical, dental, and vision insurance; 403(b) Plan, plus life and disability insurance, 18 paid holidays, vacation, and sick leave.
Minimum Requirements:
- AA Degree in Business Administration or related field
- Three years of relevant work experience such as office/administration roles.
- Personify a “customer service first” attitude with both clients and coworkers; ability to work closely with partners to ensure a positive, constructive environment within the department and throughout the agency.
- Excellent analytical, organization, interpersonal, and English communication skills; must be able to prioritize multiple responsibilities and concurrent tasks
- Competence with Microsoft Office (Word, Excel, PowerPoint, and Teams) and the natural curiosity and creativity needed to conduct online research.
- Excellent writing skills.
- Ability to work at occasional evening or weekend events as required for special occasions.
Preferred Qualifications:
- Experience working in a nonprofit environment and experience in event planning and community engagement.
- Familiarity with Blackbaud Raiser’s Edge / Raiser’s Edge NXT and Salesforce.
- Passion and enthusiasm for the mission of Catholic Charities East Bay and our clients.
- Ability to thrive in a flexible, fast-paced, and growth-oriented environment while maintaining a positive, solution-oriented approach.
- Ability to work independently and in a team setting and to exercise sound judgment in confidential matters.
Salary: $24-$29 per hour
Non-Discriminatory Statement:
Catholic Charities East Bay does not and shall not discriminate based on race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status in any of its activities or operations. These activities include but are not limited to hiring and firing staff, selecting volunteers and vendors, and providing services. We are committed to providing an inclusive and welcoming environment for all staff members, clients, volunteers, subcontractors, vendors, and clients.
Catholic Charities East Bay is an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression.