Apply on
Full Job Description
Who we are:
Catholic Charities East Bay is a nationally accredited non-profit social services agency. Since 1935, we have provided innovative solutions to help people who struggle with poverty and other complex issues. We offer immigration legal services, housing assistance, Mental Health Services, Violence Prevention, and more.
Why you should want to work here:
We walk the walk when it comes to work-life balance, including industry beating time off, work flexibility, and other benefits!
Department: Immigration Legal Services
Reports to: Immigration Legal Services Program Manager
Supervisory Responsibility: Supervision of office volunteers.
Budget Administered: n/a
Position Summary: The Immigration Legal Assistant works as an integral part of a team of immigration attorneys, Department of Justice (DOJ) accredited representatives, paralegals, legal assistants, law student interns and support staff. The Legal Assistant assists in implementing best practices for legal case management, outreach, fee collection, database management, volunteer recruitment and retention, throughout the three main Legal Services office locations, and satellite site services.
This position is responsible for answering phone calls and voicemails, responding to client requests in person and online, working with the Administrative Coordinator in each office location in accepting payments from clients, developing case opening and closing procedures with the Legal Services staff. This person will also assist with document translations and other administrative tasks, including ordering supplies and deposits.
Responsibilities:
Provide administrative support to DOJ Accredited representatives, attorneys, Program Manager and Program Director.
Answer phone calls, voicemails, walk in questions and online requests, schedule appointments, and call clients to notify about upcoming immigration appointments.
Open and process incoming mail daily. Provide support with other administrative tasks, such as translations, copying, filing with USCIS, and entering case notes.
Conduct case opening appointments for all legal cases, prepare files, review, and sign contracts, collect fees, issue receipts and prepare weekly deposits.
Close case files and maintain closed cases according to office policy, including tracking deadlines.
Coordinate legal services outreach at local events and with other service providers.
Support Program Manager in the recruit, supervision, and retention of office volunteers.
Maintain small client caseload comprised primarily of FOIA requests, EAD renewals, citizenship, and deferred action.
Other duties as assigned.
Benefit Status: Group medical, dental and vision insurance; 403(b) Plan, plus life and disability insurance, 18 paid holidays, vacation, and sick leave.
Minimum Requirements:
Associate degree or University level education equivalent from other countries, and a minimum of 1 year of experience providing administrative support in a professional office environment.
Proficient with data entry and reporting with software.
Strong organizational skills with the ability to juggle multiple tasks, set priorities, effectively manage time, and meet deadlines.
Strong administrative, interpersonal, verbal communication, writing and presentation skills are required.
Multicultural sensitivity and ability to work as a member of a team and with clients from many cultures.
Professional technology skills including Microsoft Word, Excel, and PowerPoint, Adobe Acrobat, and database software. Ability to scan, edit and create .pdf files and experience with shared folders.
Spanish language proficiency (written and oral) required
Preferred Qualifications
Bachelor’s degree strongly preferred.
Salary: 28.00-31.00 per hour
Non-Discriminatory Statement:
Catholic Charities East Bay does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.
Catholic Charities East Bay is an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression.