Volunteer Engagement Director

Church & Missions Full Time

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Qualifications

Bachelor’s Degree or equivalent work experience

Visionary to staff and volunteers about volunteering at Crossroads

Develop authentic ongoing relationships with leaders, staff and volunteers

Work collaboratively with all departments, ministries and site teams

Excellent oral and written communications skills

Skilled in church management systems or technically skilled and ability to learn and train others

Connector of people/Networker

Strong Leader- Able to build teams and processes

Systems oriented to manage the onboarding of all volunteers

Self-motivated and able to manage multiple tasks

Experience leading or influencing sites and ministries

Spiritually mature, able to invest ongoing spiritual capital into the team

Takes initiative to understand departmental objectives, adapts to a changing and fluid environment, and proactively solves problems

Willing to fully integrate into the Crossroads community at large

Possess strong ethic of servant leadership and a passion for shared team goals

Performs effectively under pressure, and against strict time constraints

Must be able to walk up to 5 miles, standing, climbing, lifting, pulling, and/or pushing, carrying, reaching, and stooping as duties required

Must be able to lift up 25 to 50 lbs

Scheduling / Travel Requirements

Must be able to work Sunday through Thursday at various sites with the public

Must have a vehicle to drive to sites

Must be able to work a full work week and flex to a weekend day as needed by project

Responsibilities

The Volunteer Engagement Director is responsible for promoting and enabling strong Volunteerism at Crossroads

The Volunteer Engagement Director can expect their work to focus on vision casting, creating culture and supporting the site ministries as they work to cultivate vibrant volunteer teams through recruitment, onboarding and momentum building 1x serves

Work closely with sites and ministry leads to understand Crossroads' volunteer needs and develop a recruitment calendar that works to continually build our site volunteer teams

Support Connections Director in planning and executing volunteer and community communication plans and events

Conducts an annual survey to stay in touch with volunteer needs & develop subsequent annual action plans in partnership with Leader Academy

Connect with Leader Academy work on Volunteer and Leader Development to provide a seamless and successful system for volunteering across all sites and ministries

Support sites and ministries as they work to engage people in volunteering including owning the website Volunteer Portal(Volunteer Central) and all the updates needed to stay relevant

Keenly aware of all volunteer needs across the sites

Develop volunteering 101 and the back end of onboarding volunteers

Develops Big Event 1x serves recruitment, communication, and follows up with those volunteers to onboard them to more ongoing serving opportunities

Create inviting experiences to welcome potential and new volunteers to Crossroads

Provide system improvement on how to onboard new volunteers across all ministries as effectively and efficient as possible

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