Client Relations Assistant (Spanish Speaking)

Customer Service Full Time

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Responsibilities:

  • Provide administrative support including typing, filing, report preparation and distribution, answering phones, and appointment scheduling
  • Lead client communication which includes online chat, baby birth calls, client follow-up, and maintain/answer the client inbox
  • Maintain prayer push notifications sending prayer alerts and updates
  • Open and/or close PPC Richardson
  • Maintain center waiting room, client rooms and reception area
  • Maintain PPC client databases and keep information updated
  • Become trained as a Health Navigator and see clients when needed to assist in the application for government assistance
  • Assist with event set up, execution and clean up
  • Assist the PPC Director of Advancement & Marketing in promotion and networking opportunities.
  • Support Director of Client Services with clients as needed assisting in pregnancy testing and client advocacy
  • Provide information, feedback, and suggestions to enhance client experience
  • Provide oversight to the facility and clean
  • Adhere to HIPAA regulations, maintain client confidentiality
  • Model excellence in all areas
  • Other duties as assigned

Requirements:

  • Growing relationship with Jesus Christ as Lord and Savior as an active member of a Bible believing and preaching ministry
  • Pro-life in word and pro-love in action
  • Bilingual (English/Spanish) communication skills a plus
  • Some college, degree preferred
  • Excellent planning and organizational skills
  • Strong communication skills, both written and oral
  • Ability to work independently and maintain a high degree of confidentiality
  • Basic to intermediate skills with Microsoft Office
  • Ability to communicate in Spanish desired
  • Ability to work some evenings and Saturdays

Physical Requirements for this position include sitting, standing, stooping, reaching, use of cleaning products, driving and loading/unloading vehicle, moving portable tables and chairs to set up classrooms

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