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Job Details
Full-time
Estimated: $30,000 - $40,000 a year
Qualifications
- Time management
- Microsoft Excel
- Communication skills
- Microsoft Office
- High school diploma or GED
Full Job Description
Candidates MUST have a growing relationship with Jesus Christ and be able to embrace the doctrines of First Baptist Church Dallas.
First Baptist Dallas Church, located in Downtown Dallas, is Customer Service Coordinator. This individual is responsible for providing support to the Pathway To Victory Marketing & Operations Director through customer service, via phone, email, and written correspondence.
Functioning in an interactive relationship with all other ministries of the church, the church fellowship, and entities/personalities outside the church
Pathway To Victory Customer Service duties via phone, mail and email
Coordinating volunteers to aid Pathway to Victory
Reading and replying to some USPS written communication received
Database customer order entries
Researching and communicating repetitive Web or Fulfillment reception issues
Receiving, researching, and updating information to donor records on all returned mail
Responsible for some communication with call center
Assist with some product assembly and packaging (as needed)
Communicate on ad-hoc basis with Donor Financial Coordinator
All other duties assigned by the Minister of Broadcast and the Marketing & Operations Director.
Committed to the Mission, Values and Operating Principles of First Baptist Dallas
Must embody the Green Team Characteristics
Committed to biblical Christian principles and teachings both professionally and personally
Detail- oriented Self-starter with excellent time management
Strong communication skills are necessary in the for both written and verbal, for interoffice and outside contact
Ability to work well with others
Proficient knowledge of Microsoft Office Software, especially Microsoft Excel and Microsoft Outlook
EDUCATION
High School diploma or equivalent is required
Some college level course work is preferred
OTHER REQUIREMENTS:
Ability to stand, walk and bend for prolonged periods of time.
Ability to lift and move up to approximately 25 pound boxes – 10% to 20% of the time
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