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Full Job Description
The Employment Coach provides direct services to individuals with low to moderate income who are enrolled in the Financial Stability & Career Services Program. The role involves engaging and encouraging clients to gain an understanding of personal finances as well as providing job and career coaching. The goal of this position is to help families become economically self-sufficient through coaching, not case management. The Employment Coach is responsible for some class instruction and education workshops but is mostly involved in working with clients in 1-1 sessions.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Develops plans of action with clients in order to reach their short and long-term goals and expand their financial capability through realistic spending, savings, and debt management plans objectives.
- Identifies employment needs of clients via assessments and coaching.
- Guides them on interviewing techniques, resume building and web-based job search efforts.
- Builds relationships with employers in order to understand their business and the job requirements of positions they seek to fill.
- Analyzes client employment history and fine tunes the recruitment and preparation process so clients remain employed. If needed, locate resources for job readiness and job training services.
- Researches and implements new program initiatives, to increase client retention and general client outcomes
- Outreach to potential partners, clients, and employers.
- Collaborates with other agencies, as needed.
- Work with volunteers in your programs to ensure a positive experience for the clients we serve and the volunteers. This may include some elements of supervision, training, and feedback on performance for some volunteers in your program, depending on the project at hand.
OTHER DUTIES:
- Ensures timely entry of data into the database to ensure reports are complete.
- Routinely enters, reviews, and updates client data records to track evaluations, progress, and outcomes.
- Supervise interns and volunteers assigned to the employment coach for support.
- Possesses a general understanding of all programs at Catholic Charities of Dallas by working as a member of a cross-functional team that provides services to families from resources within and outside the directorate.
- Participates in sharing information, team meetings, and helping to track and report progress and outcomes related to the various funding requirements.
- Review best practices and stay up to date on financial and employment industries’ practices.
- Works with team members to develop services that ensure ongoing success and identify areas of improvement.
- Supports the Mission, Values, and Vision of Catholic Charities
- Additional duties as assigned by supervisor.
EDUCATION & TRAINING:
- A four-year degree in social work, business, finance, or a related field of study is preferred but may be substituted by significant relevant work experience.
KNOWLEDGE, SKILLS & ABILITIES:
- 1-3 years’ experience in workforce development, and/or proven ability to successfully apply financial/employment coaching skills with the target population preferred.
- Previous successful experience in job development, recruiting, and job retention services is highly desirable.
- General knowledge and understanding of the needs of a low-income working population.
- Well-organized with ability to prioritize and manage tasks and priorities with attention to detail.
- Excellent communication/interpersonal skills verbal and written. Spanish/English language skills required.
- Strong computer skills including experience with MS Office, using the Internet, and database management.
OTHER REQUIREMENTS (background check, driving record, language, physical)
- Background Check: This position requires a criminal background check
- Driving Record: clear driving record required
- Travel: occasionally
- Language requirements: Bilingual English/Spanish preferred
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Dallas, TX 75247: Reliably commute or planning to relocate before starting work (Required)
Language:
- Spanish (Required)
License/Certification:
- Driver's License (Preferred)
Work Location: One location