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Full Job Description
JOB DESCRIPTION
Responsible for assisting case managers, accredited representatives, and attorneys working with Afghanistan nationals seeking asylum, SIV, adjustment of status, or other immigration relief.
Essential Duties & Responsibilities
- Assist attorneys and accredited representatives with case management and application assistance as needed for Afghan nationals and their families.
- Data entry, mail processing, scanning, scheduling, document translation, interpretation, and other clerical/administrative duties as needed
- Frequent written and oral correspondence with clients and potential clients, including answering phones, retrieving voicemails, returning phone calls in a timely manner, greeting the public, providing information and referral, scheduling client appointments, and closing cases
- Update information for clients in our case management system, Lawlogix as well as Acuity Scheduling
- Assist in producing outreach and educational materials about the program and services available to this community
- Assist in the tracking of grant goals and sheets for reporting purposes
- Assist in training and management of volunteers for large scale workshops
- Provide management support to their Legal Representative supervisors as needed
- Maintain all administrative systems in the office, including dashboards, intake logs, case logs, and statistics.
QUALIFICATIONS
- Administrative Assistant Experience and/or paralegal Certification Preferred
- 2 year's previous legal assistance experience in the immigration law field preferred.
- Immigration training provided for continuing legal education
Knowledge, Skills, & Abilities
- Excellent interpersonal and communication skills; verbal and written communication skills in English and Dari, Farsi, Urdu, and / or Pashto
- Ability to effectively interact with individuals from diverse cultures and ethnicities.
- Strong analytical and strategic problem-solving skills.
- Ability to work well in team setting, as well as independently; be flexible and adapt well to different dynamics in a fast-paced work environment.
- Ability to work a flexible schedule, which could include some evenings and weekends.
- Strong organizational and time management skills required
- Must be able to organize and prioritize work, be proactive, take initiative, follow through, and simultaneously manage multiple priorities to ensure goals are met in a timely manner. High attention to detail required.
- Ability to effectively work with standard office programs including Word, Excel, Outlook, Microsoft Teams and PowerPoint.
- Excellent advocacy skills
- Demonstrate judgment and discretion in dealing with confidential matters.
COMPENSATION & BENEFITS
Catholic Charities Dallas offers a variety of benefits to our staff including medical, dental, vision, and life insurance. Our employees can participate in a retirement plan with an employer contribution after one year of employment. Paid Time Off (PTO) allows employees the flexibility to take time off as they need and we have a generous holiday schedule. This is a full-time, non-exempt position with an hourly rate based on skills and experience.
TO APPLY
For consideration, all applicants must apply and submit their resume and cover letter via email to garenteriaatccdallas.org.
Due to the volume of responses, only qualified parties will be contacted. Catholic Charities Dallas is an equal opportunity employer.
ABOUT US
Catholic Charities Dallas (CCD) was formally established in 1941 and was incorporated from the Diocese of Dallas in 1997. Today CCD helps 30,000 individuals annually achieve stability and self-sufficiency through financial literacy, employment services, education, food programs, immigration legal services, refugee resettlement, disaster services, and permanent supportive housing.
Catholic Charities is comprised of more than 17 individual programs that serve 9 counties. The strengths of each of our programs are as diverse as the populations we serve, but our belief in the need to provide dignity to those in our community who are often overlooked remains the same.
Mission
Catholic Charities calls the community to action to join us in addressing the root causes of poverty, hunger, and homelessness by serving, educating, and empowering all those in need.
Vision
Catholic Charities will be recognized as an effective leader serving the most vulnerable in our communities on their journey toward hope, independence and a better life.
OUR Values
Service – giving of ourselves and welcoming all
Compassion – treating all with empathy, care and consideration
Integrity – doing what is just, honest, and merciful
Respect – acknowledging the dignity and worth of every person
Commitment – giving attention, energy, and passion to all we do
For more information, you can visit our website at: http://www.ccdallas.org
Work Remotely
- No
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
COVID-19 considerations:
employees, clients and visitors are required to wear masks in all CCD facilities. daily temp checks are required for all
Language:
- Dari, Farsi, Urdu, and/or Pashto (Required)
Work Location: One location