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OUR PURPOSE
Catholic Charities of the Archdiocese of Denver has been serving northern Colorado since 1927. We serve tens of thousands of people each year in seven ministries: Marisol Services (for women), Early Childhood Education, Shelter Services, Archdiocesan Housing, St. Raphael Counseling, Family, Kinship, and Senior Services; and Parish & Community Services.
Our employees are crucial to our success in achieving our Mission of extending the healing ministry of Jesus Christ to the poor and those in need. Catholic Charities provides a work environment where self-motivated and mission driven individuals are recognized and rewarded. We accomplish this through:
- Employer sponsored training
- Culture of Trauma-Informed Care
- Generous compensation and benefits package.
Catholic Charities is an Equal Opportunity Employer. We are committed to welcoming applicants and program participants of all faiths; as well as an inclusive and welcoming environment for staff, volunteers, and program participants. Candidates who bring diversity to our team are encouraged to apply.
Purpose of Position:
A Client Services Coordinator at Catholic Charities:
- Applies appropriate techniques and standards in program development and service delivery through employment counseling, client needs assessment, vocational evaluation, employment preparation, and training, referral to community resources and support services, program eligibility, and/or job development/placement.
- Monitors and evaluates client's progress through program components; monitors service providers through reports and site visits.
- Works with the military Veteran population, families, and Client Services participants to strive to increase the percentage of participants exiting the program with increased job readiness skill levels and/or income/employment.
- Utilizes appropriate techniques and tools to assess client's job skills, abilities, interests and job readiness and to match clients with available employment, training, or other opportunities/ services.
- Develops, implements and modifies employment plans with clients, and with input from case manager, with the goal of obtaining and maintaining competitive employment in community settings. Implements program objectives and performance standards as directed by supervisor/ management.
- Identifies potential employers with a focus of developing employment opportunities for clients.
- Teaches essential job skills to clients such as interviewing skills, resume writing, job searching, workplace professionalism; hosts workshops for clients.
Qualifications
- Demonstrated knowledge of job assessment methods, job search techniques, and employment interviewing
- Ability to use variety of computer applications related to an office work environment.
- Demonstrated strong communication and interpersonal skills, including ability to communicate effectively one-on-one and in front of a group.
- Techniques for communicating with a variety of individuals from various socioeconomic, ethnic, and cultural backgrounds
- Strong organizational and time management skills
- Knowledge of the service population’s cultural and socioeconomic characteristics and the appropriate techniques and practices for the client population.
- Ability to interact effectively as a team member and independently with Agency staff and with a diverse client base.
EDUCATION and/or EXPERIENCE
Bachelor's degree (BA/BS) from accredited four-year college or university in a related field or a combination of 2-4 years of experience and education.
COMPENSATION & BENEFITS:
Salary: Starting at $17.00 salary/year with increases commensurate with education and experience.
Training: We provide a robust training curriculum that will support our employees throughout their career. Training provided within the first year of employment includes: De-escalation & Safety; Mental Health First Aid; Substance Abuse & Mental Health; Human Trafficking; Trauma Informed Care; and many more.
Benefits: In addition to being part of a higher purpose while working in a challenging yet rewarding environment, eligible Catholic Charities employees receive a generous benefits package, including:
- Extensive Paid Time Off (4 weeks accrual for new employees - increasing based on tenure) promoting work life balance.
- 9 Paid Holidays annually (shelters are 24/7, so there may be a need to work some holidays, which would include holiday pay).
- 403b Retirement Plan with Agency contribution of 4% & match up to 2% of annual compensation.
- Choice of 3 PPO Medical Plans (90% of employee's and 75% of dependent’s premiums is paid by Agency), Dental, & Vision starting the 1st day of the month following start date.
- May be eligible for Public Service Loan Forgiveness through Federal Student Loans and many more benefits.
**Part-time employees (20-29 hours per week) also receive paid annual leave, company paid holidays, and 403b retirement plan with agency contribution and match.
ARE YOU READY TO JOIN OUR TEAM? If you are ready to make answer the call and make a difference, please submit your application online at ccdenver.org/careers. We look forward to meeting you!
We conduct background checks as part of our hiring process.
Drug-Free Workplace.
We believe every employee has the right to work in an environment that is free from all forms of unlawful discrimination. Consistent with applicable laws, Catholic Charities makes all decisions involving any aspect of the employment relationship without regard to race, color, sex, age, sexual orientation, marital status, national origin, citizenship, the presence of any physical or mental disability of someone otherwise qualified, veteran status, genetic information, or any other status or characteristic protected by local, state, or federal law. Discrimination and/or harassment based on any of those factors are inconsistent with our philosophy of doing business and will not be tolerated. This policy of non-discrimination applies to all aspects application procedures, hiring, advancement, transfers, reductions in force, discharge, compensation, training, or other terms, conditions and privileges of employment.
EEO/AA
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location