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Donor Communications Associate
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OUR PURPOSE*
Catholic Charities of the Archdiocese of Denver has been serving northern Colorado since 1927. We help tens of thousands of people each year in seven ministries: Marisol Services (for women), Early Childhood Education, Shelter Services, Archdiocesan Housing, St. Raphael Counseling, Family, Kinship, and Senior Services, and Parish & Community Services.
Our employees are crucial to our success in achieving our mission of extending the healing ministry of Jesus Christ to the poor and those in need. Catholic Charities provides a work environment where self-motivated and mission-driven individuals are recognized and rewarded. We accomplish this through:
- Employer-sponsored training
- Culture of Trauma-Informed Care
- Generous compensation and benefits package.
Catholic Charities is an Equal Opportunity Employer. We are committed to welcoming applicants and program participants of all faiths and an inclusive and welcoming environment for staff, volunteers, and program participants. Candidates who bring diversity to our team are encouraged to apply.
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PURPOSE OF POSITION: *
A Donor Communications Associate at Catholic Charities:
Provides support to the development team in many development activities, including agency lead for Colorado Gives Day, administrative support for the recurring giving club managed by the development team, oversight of a portfolio of mid-tier donors, and providing support to Donor Relations Management with various tasks.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provides support to Donor Relations Management with tasks such as gift processing and calls.
- Coordinates agency action items for Colorado Gives Day, including collaboration with marketing on collateral and deliverables, internal communication, donor communications, and reporting.
- Maintains and grows the recurring giving club through standard communication and acquisition campaigns
- Monitors an extensive portfolio of mid-tier donors and sends essential communications to drive engagement, including a monthly digital newsletter; identifies donors ready for central gift management
- Keeps detailed and timely records of communication and interactions with donors.
- Communicates regularly with donors to maintain relationships, answer questions, inform on upcoming events, etc.
- Executes action items that result from donor contact.
- Corresponds appropriately with significant donors to acknowledge donations.
- Ability to establish and maintain rapport with a variety of constituents through excellent interpersonal, verbal, and written communication skills
- Ability to enthusiastically promote Catholic Charities’ mission and services
- Proficient in Microsoft Office programs and fundraising databases required
- Demonstrated ability in project management and delivery, including meeting deadlines
- Knowledge of appropriate techniques and practices for the client population.
- Ability to interact effectively as a team member and independently with Agency staff and with a diverse client base
EDUCATION and EXPERIENCE*
Bachelor's degree (BA/BS) in a related field from an accredited four-year college or university; two to four years of related experience/or training; or equivalent combination of education and experience.
COMPENSATION & BENEFITS: *
Salary: Starting at $50,000 salary/year with increases commensurate with experience & education.
Schedule: * Dependent on location. This is a full-time position, 40 hours per week.
Training: * We provide a robust training curriculum to support our employees throughout their careers. Training supplied within the first year of employment includes De-escalation & Safety; Public Speaking; Mental Health First Aid; Substance Abuse & Mental Health; Human Trafficking; Trauma Informed Care; and many more.
Benefits: *In addition to being part of a higher purpose while working in a challenging yet rewarding environment, eligible Catholic Charities employees receive a generous benefits package, including:
Extensive Paid Time Off including 9 Paid Holidays annually (4 weeks accrual for new employees - increasing yearly) promoting work-life balance.
- 403b Retirement Plan with Agency contribution of 4% & match up to 2% of annual compensation.
- Choice of 3 PPO Medical Plans (Agency pays 90% of employee's and 75% of dependent’s premiums), Dental, & Vision starting the 1st day of the month following the start date.
- May be eligible for Public Service Loan Forgiveness through Federal Student Loans and many more benefits.
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ARE YOU READY TO JOIN OUR TEAM?* If you are ready to answer the call and make a difference, please submit your application online at ccdenver.org/careers. We look forward to meeting you!
We conduct background checks as part of our hiring process.
Drug-Free Workplace.
We believe every employee has the right to work in an environment free from all forms of unlawful discrimination. Consistent with applicable laws, Catholic Charities makes all decisions involving any aspect of the employment relationship without regard to race, color, sex, age, sexual orientation, marital status, national origin, citizenship, the presence of any physical or mental disability of someone otherwise qualified, veteran status, genetic information, or any other status or characteristic protected by local, state, or federal law. Discrimination and harassment based on those factors are inconsistent with our business philosophy and will not be tolerated. This policy of non-discrimination applies to all aspects of application procedures, hiring, advancement, transfers, reductions in force, discharge, compensation, training, or other terms, conditions, and privileges of employment.