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The Rapid Rehousing Case Manager is responsible for the overall welfare of clients in the caseload, ensuring efficient and effective delivery of the highest quality transitional and support services. Services to clients are intended to aid them in improving their social, economic, cultural, or educational status. Responsibilities include providing intake functions, coordinating program deliverables, development, and implementing of specialized programs such as job placement and retention, family budgeting, and enforcement of policies and guidelines set by the program.
Essential Duties and Responsibilities:
- Maintain appropriate case files by HIPAA requirements and guidelines.
- Perform all intake functions; beginning file for each client.
- Maintain timely records using the agency's database to track demographics following guidelines for participant intake.
- Review applications with Program Director to decide the client's eligibility.
- Ensure that all clients apply for available subsidies.
- Assist the client in setting goals and identifying their immediate needs.
- Provide information, referral, and problem-solving assistance to resident families.
- Monitor achievement of service goals.
- Work with volunteers assigned to the program and the Catholic Charities Volunteer Coordinator.
- Maintain current knowledge regarding literature, trends, developments, and policy changes affecting the homeless female population.
- Produce timely reports as required.
- Attend and participate in all meetings and training as required by the agency.
- Work as a liaison with other agencies, churches, businesses, and individuals in the community to coordinate services.
- Performs other duties as assigned.
Requirements
Educations and Experience:
- Requires a Bachelor's Degree in Social Science with a major in health, other human services discipline, or other fields with relevant coursework.
- The Rapid Rehousing Case Manager preferably shall have a minimum of two years of experience in a social work setting; excellent communication skills.
- Experience in case management and budgeting is essential.
- A working knowledge of area resources for client assistance is required. Must have experience with Domestic Violence.
- This position requires a valid Florida driver's license and clean driving record determined by the insurance carrier for the Diocese of Orlando.
- Requires an appreciation and respect for the Catholic Church and its teachings.
- Church employees must conduct themselves in a manner that is consistent with and supportive of the mission and purpose of the Church.
- Their public behavior must not violate the faith, morals, or laws of the Church or the policies of the diocese.