Guest Services and Operations Assistant

Business Operations Full Time

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I. QUALIFICATIONS:

  • High school diploma
  • 3+ years of experience in communications, digital media, and graphic design
  • Knowledge of Office 365 Apps, Outlook, and other business applications
  • Heart for service to the Lord
  • Desire to empower people and students to serve
  • Self-motivated, self-directed requiring minimal supervision
  • Embrace change and can adapt quickly with a “whatever it takes” attitude
  • Able to figure it out, follow through, and get it done
  • Strong ability to relate to all staff with compassion, humility, and confidence
  • Requires technical skills, flexibility, and excellent interpersonal skills
  • Ability to identify and meet strict time constraints for specific tasks

 


II. RESPONSIBILITIES

Guest Services

  • Manage day-to-day execution of Guest Services.
  • Coordinate volunteers, their schedules, and weekly information emails, etc.
  • Front-line leader for Guest Services team members, cultivating them to create the best possible guest experience
  • Setup and tear down Guest Services components of our Sunday experience
  • Other duties as assigned

 


Administrative Assistant

  • Assist with tasks such as marketing plan tracking, marketing calendar coordination, and door sign updates
  • Assist with ordering, monthly credit card statements and invoice processing, budget tracking and forecasting
  • Assist with asset tracking and distribution
  • Assist with event calendar tracking and coordination
  • Schedule volunteers for our Sunday experiences and special events
  • Coordinate various projects and vendors
  • Other duties as assigned

 


General Expectations:

  • A teachable and an enthusiastic learner.
  • Maintains flexible working hours as determined by the needs of the ministry.
  • Attends regular church, school, and team staff meetings as required.
  • Utilize task tracking and capacity management system.
  • Put measures in place to ensure that equipment and supplies are secured against damage, loss, or theft.
  • Begin and end projects within reasonable timeframes and communicates needs.
  • Proficient with current technology and communication tools.
  • Aligned with organizational vision, goals, values, and policies.
  • Works well with others and within a team environment.
  • Become an invested member of Church at the Cross

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