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Description:
The Manager of Mission Engagement enhances the mission of Catholic Charities of Central Florida (CCCF) by integrating our Catholic identity across the organizational structure and engaging volunteers, staff and the community at large, in this mission. The Manager of Mission Engagement has specific duties in the recruitment, retention and recognition of all volunteers, including board members, as well as building relationships with parishes and other Catholic entities to increase the volunteer base
Essential duties and responsibilities: include the following. Other duties may be assigned
Work with CCCF managers and directors, staff, and parishes to recruit, coordinate, retain, recognize and maintain dedicated volunteers to meet needs of departments and build mission engagement across the agency and diocese.
Maintains written communication materials, manages agency databases to monitor volunteer hours and to develop additional volunteer resources.
Prepares and oversees all necessary confidentiality records of volunteers through management of volunteer database and offers statistical analysis of data as requested;
Reviews and recommends organizations and individuals who may want to partner with Catholic Charities.
Ability to create and make presentations to groups of all sizes.
Coordinates faith formation experiences for staff and volunteers to engage and strengthen their understanding of Catholic Charities’ mission
Attends meetings as requested
Supports all ministries in activities requiring volunteers
Participates in the realization of the organization’s marketing plan and orientation of staff and volunteers in communicating its Catholic identity;
Connects parishes through Catholic Charities volunteers in building relationships and engaging in opportunities for mission engagement;
Schedules gatherings, educational opportunities and recognitions of volunteers to bring about a greater understanding of the mission and ministry of Catholic Charities of Central Florida
Maintains Chapel and arranges for celebration of Mass and liturgical celebrations with appropriate liturgical ministers;
Remains aware of current initiatives from the Diocese of Orlando and communicates those effectively to staff and volunteers
General functions:
Attend and participate in all meetings and trainings as required by the agency
Adhere to strict confidentiality of all client and volunteer information following HIPPA Guidelines.
Be familiar and compliant with CCCF agency, state and/or federal regulations regarding volunteer guidelines as well as Diocese of Orlando Policies, and comply with them.
Follow oral and written instructions.
Work independently and set priorities while collaborating with a team.
Demonstrate good interpersonal, organizational and data management skills.
Meet and greet clients, staff and volunteers of various ethnic and religious backgrounds with graciousness and respect
Establish effective working relationships
Ability to set and maintain boundaries with clients, staff, and volunteers
Demonstrate competency, accuracy, thoroughness and monitor own work to ensure quality
Have willingness to be trained in using software packages that are specific to the position and/or required by the agency.
Be knowledgeable and capable of articulating CCCF ministries
Ability to balance team and individual responsibilities, exhibit objectivity and non-judgmental attitude; give and welcome feedback; contribute to building a positive team spirit.
Envisions and develops opportunities for staff and volunteers to develop a relationship with Jesus Christ through the ministry of CCCF as well as through other areas of focus.
Requirements:
Catholic Faith:
Practice of the Catholic faith is required.
Church employees must conduct themselves in a manner that is consistent with and supportive of the mission and purpose of the Church.
Their public behavior must not violate the faith, morals or laws of the Church or the policies of the diocese.
Education and Experience:
The Manager of Mission Engagement will ideally possess a bachelor’s degree in business, marketing, human resources, data management, theology, psychology, or sociology or have at least five years of related work experience.
The Manager of Mission Engagement must be a practicing Catholic, familiar with Catholic social teaching and have at least one year of experience in human resources, marketing, event coordination, volunteer coordination, or hospitality and two years supervisory or management experience.
The ideal candidate will have excellent communication skills (verbal and written). Must have exceptional organizational and computer skills (Microsoft Windows and Office Suite) as well as data management, reporting and presentation skills.
Must have good interviewing, assessment and mediation ability and willingness to work as a team.
Requires the ability to effectively interact with all levels of volunteers, supporters, donors, clergy and staff in a professional manner.
Valid Florida drivers’ license with a clean driving record required.
Bi-lingual in Spanish is a plus but not required.