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Summary
The Targeted Case Manager will provide support and guidance and the necessary tools to the recipients of Servant's Heart Ministry to accomplish increased self-sufficiency and help to maintain a healthy lifestyle: physically, emotionally, and spiritually. This is a part-time, non-exempt regular position located in Orlando, FL. Compensation is commensurate with skills and experience.
Qualifications
- Bachelor's Degree in Biblical Counseling, Social Work, or Human Services recommended.
- A solid Bible-based Christian faith, compatible with SHM's statement of faith.
- Current and active fellowship/membership in a local church.
- Prior experience as a Case Manager/Social Worker/Counselor.
- Bi-lingual Preferred.
Skills
- Must be able to effectively multi-task.
- Must be effective in working with staff within the facility.
- Must be able to love, encourage and guide clients.
- Must be an effective team player.
- Must have good communication skills.
- Must have strong listening skills.
Essential Duties and Responsibilities
- Oversee all SHM recipients intake and case management.
- Conduct intake, assess client's needs and make referrals to appropriate community resources.
- Conduct case management meetings with SHM recipients for financial management, accountability, resource needs, and transition planning.
- Provide advocacy, monitoring, follow-up, and maintenance of recipient records and documentation.
- Develop linkages with other programs and organizations that provide direct and indirect services.
- Maintain accurate recipient documentation and other pertinent paperwork/reports.
- Assist recipients in achieving goals as outlined in their development.
- Accurately complete job assignments, agency forms, and written documents within assigned deadlines.
- Act as a hub for all information about recipients kept by Servant's Heart Ministry staff.
- Be the liaison to the Executive Director and Community Partners concerning recipient development.
- Maintain contact and facilitate meetings with the Executive Director to inform program success and challenges.
- Accurately represent Servant's Heart Ministry's mission and vision.
Computer Skills
- Software Must be proficient in Windows, Microsoft Word, and Excel.
- Essential office equipment, such as computers, copiers, and printers.