Worship Services Director

Orlando Glory Foursquare Church
over 1 year ago
Worship/ Church Duties Full Time

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Overall Responsibilities

The Worship Services Director (WSD) works in concert with the Lead Pastor, Executive Pastor, Executive Ministry Director, and service-related ministry team leads to create an impactful worship experience. The Worship Services Director casts vision for the ministries under their direction. The overall responsibility of the WSD is to be the full-service coordinator of all worship services as follows: weekend services, prayer services, weekday or mid-week services, special services such as Anniversary, Resurrection, Christmas Eve, and New Year’s Eve.

LIST OF JOB RESPONSIBILITIES

  • Arrive early and be prepared for all worship services, pre-service huddles, and scheduled meetings/rehearsals; ensure the building is shutdown and closed properly
  • Organize and lead pre-service Huddle
  • Work with the Pastoral team to ensure all services are planned and executed
  • Oversee all aspects of weekend services including the following: volunteer management, service itinerary planning, service creative elements, service production requirements, and facility requests
  • Confirm and oversee attendance tracking during service attendance among congregation and Dream Teams under supervision
  • Oversee and facilitate weekly pre-service planning meetings to create proactive strategies for a successful service. Identify potential service gaps and troubleshoot prior service-flow challenges
  • Oversee pre-service run-through with Event Floor Director for every service
  • Collaborate with Guest Experience Director to oversee the execution of first-time guests and new to salvation reception with Associate Pastor
  • Oversee the execution of baptism ceremonies with Campus Pastor, Executive Ministry Director, and Member Care Director
  • Access and follow up weekly with specific groups in Text In Church® or PCO Groups®, as required, to properly communicate upcoming events and pertinent group information
  • Weekly send text reminders through Text In Church® of service times with links to YouTube, Facebook, and TKCI website
  • Oversee and verify that all worship service events have adequate ministry team member coverage under your supervision that are needed for service or event
  • Identify issues and gaps with service flows and experience both in-house and online
  • Oversee the recruitment, on-boarding, and training of volunteers for teams under your supervision
  • Verify the event plan and the volunteer assignments have been issued within PCO SERVICES® at least one month in advance. Follow-up with team leads if not completed
  • Ensure that Production Director and Production team have been informed of all required elements necessary for worship services and events
  • Confirm with the Executive Ministry Director and Executive Pastor that all events are setup within PCO SERVICES® and PCO CALENDAR® at least two months in advance
  • Meet with direct supervisor weekly to discuss tasks, upcoming projects, support, and resources needed
  • Attend Full Leadership and Ministry Team meetings, trainings, and conferences
  • Attend weekly staff meetings and staff devotions, monthly meeting with Lead Pastor
  • Attend staff trainings
  • Weekly check-in with part-time and full-time staff under supervision on tasks, needed support or resources
  • Approve timesheets and PTO requests for those under supervision
  • Ensure that each team lead under your supervision maintains at least bi-monthly team meetings
  • Ensure that each team lead under your supervision maintains quarterly Best Practices and development training
  • Ensure that each team lead under your supervision maintain current team member contact information within PCO GROUPS®
  • Verify that each team lead under your supervision provides and maintains its procedures and performs services accordingly.
  • Oversee each team leader’s responsibility to ensure that their team members complete routine service-related tasks and responsibilities.
  • Provide coaching, evaluation, mentoring, and training for all team leads under your supervision
  • Obtain annual year-end team reports for issuance to the Executive Ministry Director (Accomplishments, Active Members, Concerns & Goals) by December 1st.
  • Maintain the approved annual budget issued by following the TKC Procurement Process will purchasing items needed for teams under supervision

SERVICE PREPARATION AND PLANNING

Step # 1 Planning Phase (Vision): (2-3 months prior minimum)

  • Determine milestones and meeting dates on the timeline
  • Schedule monthly planning meeting with the Lead Pastor, Executive Pastor, Executive Ministry Director in efforts to obtain vision specifics for services and events for the upcoming 2 months.
  • Submit marketing and video production requests for promotional items needed; confer with Marketing Team about most appropriate and effective way to promote service event
  • Schedule creative team and production meeting.

Step #2 Planning Phase (Creative): (2 months prior minimum)

  • Be present at all creative and production meetings
  • Be sure to invite leads that will be helping to execute the project.
  • Create Planning Center Services Plans for a place for notes and ideas
  • Collect any presentation resources
  • Start collecting budget numbers
  • Update Executive Ministry Director (EMD) weekly of any gaps, issues, or challenges requiring executive attention or input
  • Provide Executive Ministry Director, Campus Pastor, and Executive Pastor monthly updates on team progress
  • Schedule any meetings needed to execute planning phase tasks

Step #3 Preparation Phase (Execution): (1-2 months prior minimum)

  • Help determine meeting dates between teams and locations
  • Plan logistics meetings between all teams involved to finalize plans
  • Give updates to all teams involved to find holes and create solutions.
  • Create Planning Center Services Plans for Teams and attach communication templates for locations to use
  • Be available during the event to connect teams and relay any game-time information or changes

Step #4 Review Phase (Debrief): (within 1 month post maximum)

  • Collect all data and format in a visual for debrief meeting and present to the Executive Ministry Director, Campus Pastor, and Executive Pastor
  • Send Leader Review Form for the event (if needed)
  • Collaborate with the EMD to schedule the Review Meeting date and agenda, then take notes during the meeting
  • Reconcile and finalize the event costs. Communicate findings with the EMD
  • Finalize Timelines and Planners; Archive them accordingly
  • Prep the Timeline (using phases) for the following year’s events on the TKC calendar
  • When requested, provide feedback to Lead Pastor or other speakers on their sermon manuscripts in advance of Sunday

Personal Skills and Attributes

Organization development

  • Either currently is a member of, or willing and qualified to join the membership of The Kingdom Church upon hiring in full agreement of our statement of faith
  • Conveys TKC’s vision, mission, core values, and discipleship process verbally to team members
  • Support the Lead Pastor in the overall vision casting and leadership of the church’s teaching
  • Ability to be ministry-focused
  • Develop lasting relationships with other TKC leaders
  • Engage in the body of the church as an active member by joining a Growth group, seeking to make connections with members
  • Establish and foster exemplary relationships with staff/non-staff workers, church members, business partners and the community at large

Technical skills

  • Mastery (full comprehension and able to train) in Planning Center Online software (Services, Groups, Calendar, People), EZ Office Inventory online software
  • Proficient (full comprehension) in Planning Center Online software (Registrations, Check-ins), Text In Church online software
  • Working knowledge of PushPay®, Easy Tithe®, PCO Giving and CashApp®
  • Working knowledge of the audio and video production processes
  • Working knowledge of lighting and visual presentation processes
  • Quality monitoring skills to make improvements and corrections where necessary
  • Maintains awareness of new and emerging technologies

Leadership skills

  • Manages development in team members
  • Inspires team members to attain goals and pursue excellence
  • Identifies opportunities for improvement
  • Provides constructive suggestions for change
  • Remains in the forefront of emerging industry practices
  • Top 12, #2: Speak up and say something.

Teamwork skills

  • Acknowledges and appreciates team member’s contributions
  • Motivates teamwork and provides inspiration
  • Mitigates team conflict and communication challenges
  • Facilitates team activities
  • Ability to maintain spiritual and professional relationships
  • Works independently, as well as part of a team, to establish project deliverables
  • Ensures team members serving on Sundays attend the Huddle session

Innovation skills

  • Recommending and using new technologies to improve work for all team members
  • Introduces new ideas for policies and procedures
  • Explores TKC enhancements

Communication skills

  • Facilitates team meetings effectively
  • Keeps team well informed of changes within TKC and general community news
  • Effectively communicates relevant team information to executives
  • Delivers engaging, informative, well‐organized presentations
  • Resolves and/or escalates issues in a timely fashion
  • Understands how to communicate difficult/sensitive information tactfully
  • Effective communication to all team members
  • All phone calls are returned or are given to proper employee to respond
  • All phone calls are handled in a professional manner
  • Able to handle complaints and satisfaction
  • Top 12, #4: Respond to emails once received
  • Utilizes correct grammar and punctuation for all written communication
  • Pick up the phone and call. Don’t over rely on emails.
  • Top 12, #5: Follow up, follow up, follow up!
  • Top 12, #9: Who has the floor?
  • Top 12, #10: If IT is not in writing, It doesn’t exist.
  • Top 12, #3: Hold people accountable for only what you properly communicated.

Organization skills

  • All TKC files are maintained and organized, including but not limited to, ministry manuals, SOPs, training material
  • All electronic files are easy to find and properly labeled
  • Use TKC file locations to access forms, procedures, process maps
  • Report and submit Disciplinarily Action & Restoration plan for team member to Executive Pastor or Campus Pastor when action has been taken
  • Always be current on changes.

Problem solving skills

  • Proactive to mitigate potential problems
  • Innovate with team building solutions
  • Ability to meet the needs of executives and team members
  • Top 12, #8: Be resourceful.

Stress Management skills

  • Ability to perform effectively under pressure
  • Ability to handle multiple priorities
  • Ability to maintain composure while under duress
  • Ability to communicate effectively while under duress

Time Management skills

  • On time for services and Huddles
  • Complete assigned tasks in a timely manner
  • Prioritizes workload without supervision or guidance
  • Schedules meetings appropriately for all attendees
  • Keep due dates and deadlines
  • On time for meetings and trainings (internal and external)
  • Lead team meetings and keep them under an hour.
  • Top 12, #7: Create deadlines and achieve them.

Character attributes

  • A clear testimony of faith in Jesus and a vital, growing personal relationship with Him
  • Must demonstrate a lifestyle committed to Christ
  • Function with a wide degree of creativity and latitude
  • Must be a self-motivated person who is able to be effective when working independently without direct supervision and produce results
  • Must possess a gentle and humble spirit and be willing to grow and be taught
  • Top 12, #12: Do it the right way the first time.
  • Honest and Demonstrates Integrity
  • Holds Confidentiality
  • Dependable
  • High Quality of Work Ethics
  • Proactive
  • Polite, Cordial, and possess Positive Attitude
  • Proficient
  • Dresses and groom appropriately
  • Maintains high morale and Team Spirit
  • Open to Criticism
  • Top 12, #1: Master it and be the best at it!
  • Top 12, #6: Keep Commitments
  • Top 12, #11: There is no right way to do the wrong thing.
  • Participate and promote our Core Values of Hope, Compassion, and Relevant.

Minimum Qualifications

  • Bachelor’s degree in Theological Studies, Divinity, Pastoral Ministry, Organizational, Education, or Christian Leadership, Business, or Management (preferred)
  • High School Diploma or GED (required)
  • Minimum of three years of church leadership experience (preferred)
  • High-quality communication skills with multiple audiences, including staff, volunteers, members, vendors, contractors, and colleagues
  • Possesses personality, temperament, and interpersonal skills to relate and serve effectively within a multi-generational congregation setting
  • Exhibit evidence of Christian character and servant leadership as stated in 1 Timothy 3:1-7, Titus 1:5-9, and 1 Peter 5:1-4 in work environment as well as in home/family setting
  • Give evidence of a spiritually balanced life (prayer, bible study, rest, worship, financial stewardship)
  • Doctrinally aligned with TKC’s Statement of Faith, doctrinal positions, mission, and core values

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Weekend availability

Ability to commute/relocate:

  • Orlando, FL 32808: Reliably commute or planning to relocate before starting work (Required)

Education:

  • High school or equivalent (Required)

Experience:

  • Church leadership: 3 years (Required)

Work Location: One location

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