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Responsibilities:

• Provide vision, oversight and management of TPFC General Foster Care Program and ensure effective implementation of, and adherence to, regulatory/contractual requirements.
• Directly supervise up to four Resource Parent Support Services (RPSS) Supervisors.
• Ensure that all RPSS staff receives effective and consistent supervision.
• Direct and coordinate all activities and operations to ensure effective and fiscally responsible program operations; directly monitor and manage program budget, including revenue and expenditures.
• Maintain, develop, implement and revise, as necessary, TPFC Foster Care Program policies and procedures.
• Monitor Case assignments and oversee intake process and placements in certified homes.
• Coordinate, plan and facilitate regular administrative, admissions, and all-staff meetings to disseminate/solicit information, improve the quality and integrity of services, and resolve issues.
• Actively partner with quality assurance staff to establish, enhance and monitor quality improvement, risk management, and quality assurance initiatives to ensure the highest quality service delivery.
• Provide timely, accurate and complete reports on services for internal and external purposes.
• Establish and maintain relationships with other agencies and stakeholders. Represent the organization to various stakeholder groups to promote the organization.
• Monitor and ensure compliance with all regulatory and licensing requirements governing the program, staff and service recipients.
• Actively participate in agency-wide efforts to enhance the continuum of services.
• Act as a liaison with various agencies developing and/or strengthening referral and funding sources.
• Maintain current knowledge in the field by networking with other similar organizations and active participation in professional organizations.
• Evaluate and recommend changes in methods or procedures to improve program operations.
• Establish relationships with internal staff, intake, and CUA intake, CUA TQM and ASAs.
• Plan and support efforts to keep trainings developed via support groups and appreciation events.

Staff Management

• Hire, motivate and lead a high performing team committed and capable of providing high quality services.
• Foster an accountable and productive work environment. Establish/maintain a climate that attracts, retains and motivates high performance.
• Ensure the caliber of diverse staff with skills appropriate to meet the needs of those served.
• Provide constructive and on-going supervision for all direct reports. This includes the implementation of staff. performance evaluations and providing ongoing performance feedback that utilizes TPFC’s Corrective Action procedures as needed.
• Model TPFC’ score competencies holding staff accountable to do the same.
• Facilitates new hire orientation as related to program and/or services.

Contributing to the Team

• Facilitate regular meetings with staff to ensure priorities are clear, coordination is good and communications are open.
• Develop additional methods for ongoing effective communication.
• Cooperates and communicates as a multi-discipline staff team member through formal meetings, informal consultations and committee participation.
• Models traits of a responsible team member, executing job responsibilities, open communication, good follow through; supports team members to do the same.
• Respond promptly to the concerns and interests of the clients, parents, guardians, funding entities and other TPFC staff.

Administrative Activities

• Ensure compliance with all TPFC’s policies and procedures, including confidentiality and reporting suspected abuse in accordance with policies and procedures.
• Follow all documentation requirements, reports are complete, thorough, timely and follow prescribed format.
• Prepare and delivers reports to outside agencies as appropriate; ensures reports are maintained in an accessible manner.
• Adhere to DHS performance evaluation guidelines and state regulations.

Skills:

• Ability to provide program leadership vision and direction including establishing and executing program policy and procedures.
• Ability to foster a cooperative work environment.
• Knowledge and understanding of child welfare system to include PA Child Protective Services law and Adoption and Safe Families Act, Philadelphia DHS Scopes, and COA.
• Should have at least basic knowledge of substance abuse, sexual abuse, domestic violence issues and treatment.
• Ability to effectively communicate verbally and in writing to diverse audiences and in diverse venues.
• Ability to hire and develop a caliber staff capable of providing high quality services, accountable to job responsibilities and motivated to achieve high performance.
• Strong computer skills in all Microsoft office applications including data management skills.
• Project management skills and the ability to resolve complex problems and issues.
• Skill in organizing resources and establishing priorities.

Physical Demands/Work Environment:

• Routine social service office environment for children and adolescents. Employee may be involved in de escalating client behaviors using TPFC approved techniques. Potential exposure to blood borne pathogens.
• Ability to independently utilize routine office equipment.
• Ability to independently travel outside of agency to various neighborhoods throughout the city.
• The physical demands and work environment described is representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Home visits may occur.

Experience:

• Minimum of three or more years of supervisory and/or management experience in program(s) serving children and families; direct experience in foster care strongly preferred.
• Experience in dealing with county agencies, managed care network, school system, and other community agencies.

Education Requirement:

• Master’s Level or higher professional with the major field of study being social work, psychology, counseling, family therapy, or other human services field.
• PA Child Abuse History Clearance, PA Criminal Record Check, FBI clearance and medical clearance.
• *This position includes the normal physical demands associated with managing a social service or similar program, including lifting, bending, and carrying; and travel to other facilities throughout the Philadelphia area. It also requires availability and flexibility to participate in projects, services, programs and activities during regularly scheduled workdays, evenings and weekends.

The above statements describe the general nature of the work being performed by the individual assigned to this position. This is not intended to be an exhaustive list of all responsibilities and duties. Employees may be directed to perform job-related tasks other than those specifically described in this description. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Salary:

• Commensurate with education and experience

Job Type: Full-time

Schedule:

• 8 hour shift

Work Location: One location

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