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Full Job Description
The Internal Communications Manager serves as a strategist and single point of contact for their assigned client group, providing strategic counsel and ensuring client expectations are met or exceeded in the development and implementation of marketing and communications strategies that support stated business goals and objectives.
What you will do:
Lead the development and tactical implementation of strategic marketing and communications plans that support the identified business goals and objectives of client accounts – plans include strategic objectives, aligned messaging, key audiences, timeline, and budget.
Support executive and high-level corporate internal communication initiatives, creating clear, concise, and compelling communications through a variety of channels and tactics to positively impact the employee experience.
Serve as the primary point of contact for a defined list of internal client accounts, serving as intake and primary gatekeeper of marketing communications requests.
Orchestrate and manage the day-to-day fulfillment of marketing and communications requests in collaboration with the Brand Management and Creative Services team, ensuring that work is consistently on schedule, within budget and aligned with business priorities.
Ensure high-level strategic alignment across assigned client teams through the facilitation of regularly cadenced core team meetings that include assigned and cross-functional client groups, relevant business partners and relevant marketing and communications team members.
What you need to succeed in the role:
3-5 years working as a marketing and communications account manager, internal communications manager or client services manager in an agency, healthcare, or consulting environment.
Strong knowledge of multimedia technology and digital marketing tools, including Adobe Creative Suite, Mailchimp, SharePoint, and intermediate HTML.
Strong history of driving organization-wide strategic initiatives.
Experience synthesizing complex topics from a wide range of stakeholders into clear and succinct messaging
Demonstrated ability to think strategically, plan and execute multiple, complex projects simultaneously in an organized fashion with excellent attention to detail, adaptation to changing priorities and ability to meet deadlines and adjust priorities.
Effective collaborator who can lead efforts across teams and fact find effectively.
Excellent written and verbal communications skills and ability to thrive in an environment that requires significant interaction with clients, colleagues, senior management, and members of the Board of Directors.
Ability to work across teams and functions to drive consensus, action, and results-based work.
Ability to adeptly manage challenges and build trust with every interaction.
Exceptional relationship building and negotiation skills.
Strong business acumen and business development skills to help foster inclusion and diversity.
Strong editing, proof reading, problem-solving, and organization skills.
Ability to use data and apply it effectively.
Ability to drive results, set priorities and guide investment in people and systems.
Ability to adapt to changing priorities, effectively and simultaneously manage multiple assignments, meet deadlines, and adjust priorities.
Ability to work on-site Tuesday through Thursday at the 2000 Market Street office in Philadelphia.
We offer a generous benefits package for eligible employees.
Medical, dental, and vision coverage.
403(b)(9) retirement savings plan.
Defined benefit pension plan.
Generous paid time off, including personal leave, sick time, and holidays.
Employer-paid death benefits with opportunities to purchase additional coverage
Employer-paid short-term and long-term disability coverage.
Tuition assistance.
Discount programs on entertainment, travel, and more.
Employee Assistance Plan and other health and well-being resources.
Access to the Board’s education and grant assistance programs.
Satisfaction gained from working for a service-oriented employer.
Volunteer and other service opportunities in the community at large.
Our recruiting process is simple.
If you’re interested in a role at the Board of Pensions, apply online at pensions.org. If your skills match an open position, one of our recruiters will set up a phone or Microsoft Teams interview to discuss your interests, background, and skills. They’ll also answer any questions you might have. If you are selected to continue with the recruitment process, you will meet the hiring manager and other relevant team members.
The Board of Pensions is a COVID-19 vaccination required employer.
We are an Equal Opportunity Employer.
The Board of Pensions of the Presbyterian Church (U.S.A.) is proud to be an Equal Opportunity Employer. We value diversity, equity, and inclusion and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law