Retreat Center Coordinator

Coordinator Full Time

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Full Job Description

MSBT – Retreat Center Coordinator Job Posting

MSBT is seeking a full-time Coordinator to support our Spirituality Center located in Northeast

Philadelphia.

Job Description / Job Duties –

Event Coordination
 

  • Process event inquiries from intake to implementation. Questions may come via phone, email,

website, and in-person inquiries. Maybe the first point of contact in booking events.
 

  • In collaboration with the Executive Director, assess the total needs of the individual, group, and

organization to support their retreat and gathering.
 

  • Develop and maintain positive relationships with all individuals, groups, and organizations

utilizing the Mother Boniface Spirituality Center for gatherings and retreats.
 

  • Coordinate logistical support for events by effectively collaborating with operational

departments that is, food service, maintenance, and housekeeping services, to arrange for

Support and internal services.
 

  • Ensure that retreat rooms are set up to meet the required needs for event activities and

presentations. This includes arranging for audiovisual needs and table and chair arrangements.
 

  • Process event agreements and ensure their accuracy. Send to host coordinators in a timely

fashion. In collaboration with the Executive Director, assess fee structure for groups.
 

  • Process all event invoices and collect deposits and payments, recording them accurately and

timely.
 

  • Keep a record of all payments and report to the Executive Director of any fees and balances that

are outstanding and overdue.
 

  • Create and post-event directional signs, welcome signs, and room assignment notices within the

facility.
 

  • Coordinate and file all event-specific documents, keeping them organized and easy to locate

digitally.
 

  • Close all events by taking down event signs, checking rooms for readiness for the next group, and

reporting any maintenance needs to Executive Director.
 

  • Welcome and host groups during the event and provide onsite event support.

Program and Retreat Registration
 

  • Manage the registration process for MBSC programs and offerings. Develop registration lists for

each program that includes contact information and payment status. Communicate to participants

Any updates to support their readiness to participate in programs and retreats.
 

  • Assist in creating marketing materials and social media posts for programs and retreats.

Materials will align with the branding requirements.
 

  • Keep a current database, effectively communicate program details to participants and process

all program payments.
 

  • Process all payments for programs and record all deposits and payments accurately and timely.

Administrative Support
 

  • Actively participate in staff meetings and provide updates and recommendations to improve

services and programs
 

  • Process and record all donations to the MBSC and process thank you cards. Maintain current 

donor database.
 

  • Periodically Change and update the door code for the entrance into MBSC.
  • Follow up on Retreat Evaluations
  • Order office supplies and maintain the copy/room space
  • Provide administrative support to the MBSC staff team,
  • Keep the Executive Director current with updates.

Requirements
 

  • A Degree in Pastoral Ministry, Social Work, Business Management / Administration, Theology

etc., preferred
 

  • 2-4 years experience in hospitality or church management preferred, or any satisfactory

combination of experience and training that demonstrates the ability to perform the above

described duties
 

  • Non-Profit Experience is a plus
  • Experience with event coordination and retreat planning
  • Knowledge and understanding of Catholic church and organizations preferred
  • Must be detail orientated with solid organizations skills and experience with handling financial

transactions
 

  • Fluent in Microsoft Office applications, especially in Word, Excel, and Outlook.
  • Experience with social media posting (Facebook and Instagram)
  • Ability to welcome all who visit the MBSC with the utmost respect and openness
  • Excellent and practical interpersonal and communication skills and the ability to work well with

people of all ages
 

  • Open to listening and to diverse opinions and perspectives
  • The ability to be flexible, especially in regards to this position’s work schedule, and possess a

willingness to adapt to changing situations and to learn new tasks
 

  • Continuing education is encouraged, including seminars and conferences deemed necessary by

the Director
 

  • Bilingual English/Spanish is a plus

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