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Full Job Description
Victim Advocate
Office for Child and Youth Protection
Job Purpose:
The victim advocate will provide assistance to victims/survivors of child sexual abuse by representatives of the Archdiocese of Philadelphia. The victim advocate will also provide assistance to the victim's family members.
Duties and Responsibilities:
- Provide support and assistance to victims/survivors and family members by:
- Providing comprehensive case management services, supportive counseling and assessment of needs in a proactive manner.
- Responding to calls, walk-ins and emails in a timely and efficient manner.
- Collaborating with mental health and other service providers.
- Providing appropriate social service referrals.
- Providing information on available services.
- Collaborating with victim service and other agencies as needed.
- Provide crisis intervention services to victims and parish communities.
- Support office efforts to prevent child abuse and promote healing.
- Serve on active committees.
- Maintain client privacy.
- Maintain electronic and hardcopy client records.
- Represent the organization to the public in person, via phone or e-mail in a professional manner.
- Contribute ideas and suggestions to improve the office.
- Successful completion of mandatory Safe Environment trainings as well as continuing education via trainings and seminars.
- Other duties as assigned.
Qualifications:
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Education
- Bachelor's degree required.
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Skills
- Strong verbal and communication presence is critical.
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Abilities
- Travel within five counties of the Archdiocese may be required.
- Position is contingent on successful completion of a criminal background check.
- Successful completion of mandatory Safe Environment trainings.
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Other characteristics such as personal characteristics
- Working knowledge of and comfort with Catholic faith and parish life is required.
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Experience
- Experience providing trauma informed services preferred.
- Background in database management and compliance.
- Proficiency with Microsoft Office Suite.
Working Conditions and physical requirements:
This position is expected to be carried out Monday-Friday, 9:00 a.m. to 5:00 p.m. May require working on evenings and weekends.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tool or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 30lbs.