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The scope of responsibilities includes but is not limited to:
Serve as the first impression to all attending Sunday morning worship services.
Ensure that key information areas are clear, current, and geared to welcome new people.
Perform follow-ups for new attendees in a timely manner (by Tuesday of each week).
Create and continuously improve follow-up methods to ensure that newcomers are engaged.
Update records for all guests from first time through membership and group involvement.
Oversee all aspects of the new member classes including communication, invitation, gathering materials, reserving rooms, and leading the class with assistance from the pastor.
Help people discover their spiritual gifts, passions, and place of ministry in the church.
Work with the pastor to develop a systematic and effective approach to connect people to groups (sign-up areas, stories, church-wide promotions, webpage, etc.).
Lead and equip Sunday morning “Guest Services” volunteers (ushers/greeters/communion servers/Next Steps table, etc.) in providing positive first impressions.
Provide volunteer teams with training in best practices and ensure every volunteer can answer questions and provide a great experience to all on a consistent basis.
Help identify, coordinate, and provide support for guest services team leaders.
Ensure Bay Harbour branding is utilized in all communications including, but not limited to: website, church app, social media platforms, emails, texts, mailings, brochures, special service bulletins, office communications, signage, worship slides, and promotional products.
Maintain and update the Next Steps, Outreach, and Calendar sections of the website.
Maintain and update the app weekly with all current information so that members can connect during worship and throughout the week.
Create, maintain, and schedule posts on social media sites, specifically Facebook and Instagram. Keep information and images current and consistent to share Bay Harbour’s mission.
Create and send bi-monthly church-wide email.
Receive all church-wide and ministry specific announcements. Edit and place in appropriate communication sources (social media, app, website, worship slides, etc.).
Create worship run sheets in Planning Center with worship team and lead pre-worship meeting.
Create announcement, lyric, and sermon slides for worship services and organize according to worship order.
Work with graphic designer to create content for signage, sermon series art, special events, and worship slides.
Proof and ensure printed and electronic information for all ministries is completed with excellence through correct, consistent, attractive, and coordinated messaging to best convey the information internally and externally.
Capture photos and video content for use in communications.
Assist Pastor with correspondence as requested.
Create and manage printing/graphic design and marketing budgets.