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The Director of the Dream Center: Works in Tandem with the COO to:
Develops and implements marketing strategies for the facility which include promotional events, marketing tools, advertisement of the facility and annual marketing plans.
Generates customer leads and sponsorships; manages marketing and sales activities highlighting The Dream Center as a potential venue for events, tournaments and conferences.
Coordinate's activities, conferences, meetings, sports programs, tournaments and all event rentals within the facility. Oversees daily administrative operations and support staff for The Dream Center.
Duties and Responsibilities
Oversees daily administrative operations and support staff for The Dream Center.
Monitors The Dream Center’s expenses and revenues generated by the facility.
Coordinates activities, conferences, meetings, sports programs, tournaments and all event rentals within the facility.
Generates customer leads and sponsorships; manages marketing and sales activities highlighting The Dream Center as a potential venue for events, tournaments and conferences.
Develops and implements marketing strategies for the facility which include promotional events, marketing tools, advertisement of the facility and annual marketing plans.
Manages all event rentals for The Dream Center
Coordinates building rentals and requests in line with the outlined policies and procedures.
Provides administrative support by answering questions, maintaining correspondence; interfaces with community groups and actively promotes the facility throughout the community.
Works to ensure the facility is properly maintained and all public spaces are kept tidy and contributing to a welcoming atmosphere for The Dream Center.
Provides coverage of external events and conferences on evenings and weekends when necessary.
Works closely with the janitorial staff to ensure appearance and cleanliness of the space is appropriate to the customer.
Manages security coverage at building at all times.
Maintain, develop and implement community programs for youth, adults and seniors
Develops positive business relationships with groups, event planners, sports associations and local schools and businesses.
Communicates and resolves problems effectively and in a prompt manner
Performs other duties as assigned
Education requirements:
B.S./B.B.A. in business administration, management, hotel industry or another complimentary field. Applicable experience may be substituted in lieu of a degree.
Experience:
Five to seven years of management experience in community program services, hotel management, sports facility, conference/event planning, or closely related field
Qualifications
Excellent communication skills
Three to five years of management experience in community program services, hotel management, sports facility, conference/event planning, or closely related field
Experience managing large scale events/conferences/programs in a community setting.
Ability to multitask, and provide courteous customer service to the public
Advanced experience in planning, prioritizing, and organizing a complex workload.
General knowledge of business, management, including budgeting activities.
A history of experience and commitment working in a diverse environment
Proven customer service interpersonal/human relations skills
Verbal and written communication skills