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Qualifications
Knowledge of computer software & hardware maintenance
Knowledge of IT helpdesk/desktop support
Excellent verbal & written communication skills with the ability to communicate effectively with technical and non-technical end-users at all levels of the organization
Self-starting & coachable attitude with a willingness to grow, learn and adapt to changing technologies
Attention to detail coupled with excellent organization skills
Must be able to multitask and prioritize daily
Good problem-solving skills are required.
Ability to work well with others, as well as independently
The ability to bend, squat, crawl or climb and lift technology hardware as needed.
Responsibilities
Job Description: To support and improve Houston Chinese Church’s primary activities by managing and growing our ability to communicate via social media, and website, and providing analytics to show where we are and help set goals for how to move forward in this area
This position also includes maintenance of IT-related hardware and software and provides tech training for church staff.
Update and redesign the church website
Oversee the maintenance and administration of the ChMS (Breeze) database
Ensure that social media content is updated and fresh
Evaluate the administrative and ministry needs and how to migrate into digital platforms
Research the need for a dedicated server for church administration and upgrade it as needed
Help formulate HCC’s digital strategy, including but not limited to website, social media accounts, and communication platforms.
Oversee the coordination of Audio & Visual (A/V) training and support for volunteer coworkers
Oversee tech training (Google Suite, Microsoft Suite, Breeze, etc) for church staff and volunteer coworkers
Act as the primary point of contact for all technology-related vendors, including but not limited to IT Managed Services Provider (MSP) services, web hosting services, technology-related contract work
Accountability: The IT Coordinator is directly accountable to the Church Administrator (or Executive Pastor)
This accountability is maintained through personal contact and other means
The IT Coordinator will be subjected to a formal review annually after their first year of employment.
Staff Relationships: The IT Coordinator will work closely with members of the pastoral staff
They shall work to maintain healthy, professional relationships with church staff through mutual support.