Apply on
Catholic Charities is looking for the right people; people who wish to serve their community as a part of a family friendly organization doing good within the Houston-Galveston area. We attract and retain the best talent by investing in our employees. People of all faiths helping people in need.
Join the Family Assistance as the Lead Case Manager. The Case Manager, Lead is responsible for the supervision of designated Case Manager positions in the Housing Stability Services (HSS) Program, coordinating/updating referral services, and providing input regarding complex cases. Also responsible for ensuring client files are maintained in accordance with agency policies and reporting program metrics.
The Expertise We're Looking For
-
Associate Degree; or -
Two (2) years of experience in lieu of education
-
Two (2) years of experience in a social service setting or similar setting
-
One (1) year of experience in a leadership role
-
Valid Texas Driver’s License
The Skills and Assets You Bring, and More
-
You have experience conducting outreach and presentations -
You are flexible and effective team player, able to adapt to changes and a busy workplace environment
-
You have knowledge and experience with housing issues and available resources
-
You have experience and knowledge with the challenges of and resources for those at-risk of homelessness
-
You have knowledge of homelessness and related issues, and poverty-related issues
-
You have the ability to work with diverse communities
-
You have excellent organizational skills and an ability to self-motivate
-
You have excellent written/verbal communication and people skills
-
You have intermediate knowledge of MS Office: Word, Excel, Outlook and navigating the Intranet
-
You have the ability to work under pressure, address multiple priorities and meet deadlines
-
You have the ability to identify key issues in problem solving and implement effective and creative solutions
What you Deliver
-
You ensure precise and accurate documentation of case management services, including client files and entries into the program databases. -
You provide guidance and supervision of Case Managers. Monitor performance, provides training and development
-
You supervise or designate Case Manager positions to include regular staffing sessions to discuss client issues and progress, and input regarding particularly complex cases.
-
You coordinate with a variety of internal and external stakeholders, as necessary, to meet program needs and avoid duplications of services.
-
You provide community resource referral updates to Case Managers.
-
You perform other duties as assigned.
.....................................................................................................................................................................................................................................
Catholic Charities is an equal opportunity employer. We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety, and respect. Successful applicant must comply with federal contractor vaccine mandate requirements.
The work you do will help us advocate for the vulnerable among us, a network of support services to people of all ages and from all walks of life and religious backgrounds.