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Full Job Description
Catholic Charities is looking for the right people who wish to serve their community as a part of a family-friendly organization doing good within the Houston-Galveston area. We attract and retain the best talent by investing in our employees. People of all faiths help people in need.
Join the Refugee Resettlement team as the Quality Control Specialist. The Quality Control Specialist is responsible for organizing data for reports, evaluating performance measures, improving systems for tracking program outcomes, and assisting the Program Director with other duties related to the quality of Refugee Resettlement programs. The successful candidate will demonstrate the ability to handle confidential information, work in a diverse setting, and show enthusiasm and commitment to working with the refugee community.
The Expertise We're Looking For
Associate degree
Two (2) years of related experience instead of education
One (1) year of experience within social work or a refugee program
The Skills and Assets You Bring, and More
You can handle and maintain confidential information.
You demonstrate success in working with a variety of people.
You have knowledge and experience with Word and Excel spreadsheets and word processing programs.
What you Deliver
You ensure compliance of MG, R&P, Employment, and RCA programs with official guidelines, overseeing file documentation, ensuring all forms are reviewed and up to date, researching and collaborating in the writing of grants, and creating, or updating training materials for all programs, ensuring compliance of processes and procedures within the Refugee Resettlement department, improving systems for tracking and maintaining data.
You assist in developing, implementing, monitoring, and reporting program evaluation strategies—support department efforts to provide quality services to clients and collect and report performance data. Work to develop and implement necessary instruments, forms, surveys, and other reports for various program evaluation activities.
You perform other duties as assigned. Attend meetings with other service providers, participate in staff retreats, United Way tours, agency fairs, and speaking engagements; assist with special organizational projects/events and other duties as assigned.
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Catholic Charities is an equal opportunity employer. We actively foster an environment free of racism, discrimination, bias, and harassment, where all individuals are treated with dignity, safety, and respect. The successful applicants must comply with federal contractor vaccine mandate requirements.
Your work will help us advocate for the vulnerable among us, a network of support services to people of all ages and from all walks of life and religious backgrounds.